Gempage does not work, the page isnt showing

Solved

Gempage does not work, the page isnt showing

Vick2
Excursionist
60 0 5

Only when i select to show both the header and the footer of my theme like this:

Immagine 2023-09-23 161701.png

 

then the final result of the page that i edit like this:

Immagine 2023-09-23 161719.pngImmagine 2023-09-23 161732.pngImmagine 2023-09-23 161756.png

 

become like this when live:

Immagine 2023-09-23 162001.pngImmagine 2023-09-23 162020.png

please somebody can help me

Accepted Solution (1)

Blair
Shopify Staff
2067 273 250

This is an accepted solution.

Hi @Vick2,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved. 

 

As GemPages Landing Page Builder is considered to be a third-party app, you will want to connect with them directly. This will allow the app developers to take a closer look and provide further assistance on how it can be resolved.

 

To connect with the app developer, you can head over to the Shopify App Store and scroll down to the 'Built by GemPages' section to view their support options.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Blair
Shopify Staff
2067 273 250

This is an accepted solution.

Hi @Vick2,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved. 

 

As GemPages Landing Page Builder is considered to be a third-party app, you will want to connect with them directly. This will allow the app developers to take a closer look and provide further assistance on how it can be resolved.

 

To connect with the app developer, you can head over to the Shopify App Store and scroll down to the 'Built by GemPages' section to view their support options.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog