Gempages Showing Desktop Image on Mobile

DaBoredBook
Visitor
2 0 2

Using Sense theme on Shopify as well as Gempages. 

 

The issue is that the site is trying to show the desktop images instead of the selected mobile image. the result is a very zoomed in image background on mobile. See below how it shows live and how it should look in Gempages. 

 

 

DaBoredBook_1-1717606492579.png

DaBoredBook_2-1717606525375.png

Another detail is if I try to change the mobile image with something else, it donesn't show when published. I can hide the section, but not change the image. Any help would be much appreciated. 

 

Replies 4 (4)

Made4uo-Ribe
Shopify Partner
6451 1547 1918

Hi @DaBoredBook 

Would you mind to share your store URL? Thanks!

If this fixed your issue Likes and Accept as Solution is highly appreciated. Coffee tips fuels my dedication.
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DaBoredBook
Visitor
2 0 2

Sure thing, it is Daboredbook.com. I've done a temporary fix by duplicating the section and adding the formatted mobile image as the desktop image, then making it only visible on Mobile. 

Antoine880
Visitor
2 0 0

I have facing the same issue and my website url is https://thevapez.co.uk/. and the good thing is that the problem has been resolved. A happy customer.

GemPages
Shopify Partner
5604 1261 1224

Hi @DaBoredBook,

This issue has been resolved by the GemPages team. Currently, you only need to publish the page again for it to function normally.

 

Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business


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