Having issues with site on mobile! Can't go back pages?

Having issues with site on mobile! Can't go back pages?

vmstore
Excursionist
43 1 4

I'm using a custom theme Qx-Syrena.  Here is my website: My website 

The issue I am having is on mobile, when I press back to go back a page from any page, it shows a blank page. If I go back again, it will exit out the whole webpage or sometimes go to a 404. Why??

 

@suyash1

Replies 3 (3)

PageFly-Kate
Shopify Partner
1204 346 362

Hi @vmstore ,

This is Kate from PageFly - Landing page builder, I’d like to suggest this idea:

It's difficult to determine the cause of this issue without further information and access to the source code. Here are a few potential causes:

  1. JavaScript Errors: If there's a JavaScript error on the page, it may prevent the page from loading properly when you press back.

  2. Caching Issues: Sometimes, the browser cache can cause problems like this. Try clearing your cache and see if that helps.

  3. History Management: If the JavaScript code that handles navigation does not properly manage the browser's history, it may cause issues when you press back.

  4. Redirects: If there are any redirects set up on the page, they may cause the page to load blank or show a 404 error.

I suggest checking the console for any JavaScript errors and debugging from there. If you need further assistance, please provide more information about your setup and the source code of your website.

Please let me know if it works by giving it a Like or marking it as a solution!


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➜ Weekly updated Shopify tutorials on YouTube 


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vmstore
Excursionist
43 1 4

Hey @PageFly-Kate . Here's the website website link 
I'm not very tech saavy, is there anything else you need to diagnose this?

PageFly-Kate
Shopify Partner
1204 346 362

I visited your site with my personal phone but didn't see the problem you describe. You can try using another device to see.

Please let me know if it works by giving it a Like or marking it as a solution!


➜ Optimize your Shopify store with PageFly Page Builder (Free plan available) 
➜ Weekly updated Shopify tutorials on YouTube 


All features are available from Free plan. Live Chat Support is available 24/7.