Help please! I have a sale popup that I never made and can't get it to go away.

Solved
bontempliving
Tourist
5 0 1

I have the Shella theme for my store and there's a pop up that appears just about 30 seconds to 1 minute after logging on. It's for a 20% off sale. I don't know if it's from the theme or an app but I need to remove it asap! Any help would be very appreciated.

The site is https://www.bontempliving.com/

 

Thanks in advance!

0 Likes
Nick_Marketing
Shopify Partner
578 138 166

This is an accepted solution.

Hi,

It seems that Shella is a premium theme, please review popup module documentation here:
https://mpthemes.net/shella-shopify-theme/documentation-version4/doc07-18-theme-settings-news-subscr...

If you are still unable to disable the popup, send a message to official theme support.
https://themeforest.net/item/shella-ultimate-fashion-responsive-shopify-theme/22804833

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
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0 Likes

I checked and didn't find the popup, did you disable it?
Do you want me to check something else?

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bontempliving
Tourist
5 0 1

Thanks guys! I think I got it to go away. I appreciate your responses. I’m sure they will help me and others!