Help removing widget from an old app that has been deleted.

[INKLY]

Hi, I recently tested a Shopify review app called JudgeMe. I wasn't satisfied with it so I deleted it, however there are still some Black 'Stars' from it that the customer support coded on my website. Can someone let help me remove them please? Thank you for your help ! 

Storew URL: https://inkly.fr/?key=9872d3f9a187a64bd0dc6e240093d0c8cf40381b4337eeb606cce11bc7f242f6&preview_theme...

[theycallmemakka]

Hi @INKLY 

Follow these Steps:

1) Go to Online Store
2) Edit Code
3) Find theme.liquid file
4) Add the following code just above tag </body>

<style>
product-info .rating-wrapper {
    display: none!important;
}
</style>

If you require further help to optimize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

Best Regards,
Makka

[INKLY]

Thank you for your response, this works, it hides the stars but when the pages load you still see them for a brief moment. Can't I remove the code the customer support added to my theme? I don't know where they added it tho. 

[theycallmemakka · Accepted solution]

Hi @INKLY ,

To remove the entire code, I require access to the code base. As i do not know where the code was added, I cannot point a specific that can be remove.

How, you can try to reposition the above code just before </head> tag. Let me know if this fixes this issue.

New layout:

<style>
product-info .rating-wrapper {
display: none!important;
}
</style>

</head>

[INKLY]

This works !! Thank you !

[YasmineS]

Hi there! I was wondering if you could help me too, please. 🙏 I tried the solution you gave but it didn't work for me. I have an old review widget I'm trying to get rid of. I recently installed a new review app and now it shows both. I have a screenshot but it won't let me upload it as it is a .jpg. Any help would be greatly appreciated! Thanks!