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Hiding a particular Media file of a Shopify Product

Hiding a particular Media file of a Shopify Product

Top_Finds_Store
New Member
9 0 0

I have product with 6 media files in it. One of those is a 3D model file that needs to be there but shouldn't be visible to the customers. Hence I need to hide that particular file instead of whole media section of the product. If it requires some kind of update in the theme coding then pls do let me know. We are using 'Sense' theme if that helps. 

Replies 6 (6)

TechSprout
Shopify Partner
19 2 2

Hi, Top Finds Store. Yes, as you correctly assumed, it would require a code change in your theme to hide the media from your product page. More specifically in the section/snippet where the product media gallery is being rendered.

 

Also, it may be worth checking, in the theme customizer, on your product page, if there are any settings that could help you achieving it without code changes.

TechSprout - Commerce Solutions
If this post helped, please "Like" and "Mark as Solution" to help others with the same issue. Send me a DM if you have any other questions.

LizHoang
Shopify Partner
285 35 61

Hi @Top_Finds_Store 

 

Can you share the link, image, and product link from which you want to remove the image? 

 

Thank you. 

Please let us know if our reply is helpful by giving it a Like or marking it as a Solution!

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Top_Finds_Store
New Member
9 0 0

Thanks for the revert. Our store link is: topfinds.store

The Shopify product is 'Majlis 3D' and the product link is: https://admin.shopify.com/store/72e638-5/products/7220827127890

The red highlighted picture is to be hidden from Media section.

Top_Finds_Store_0-1731770102548.png

 

Top_Finds_Store
New Member
9 0 0

Hello Liz

 

Do you have solution?

Top_Finds_Store
New Member
9 0 0

Thanks for the reply. I thought I posted the details few hours back but I don't see my response. So resending.

 

Our store site is: topfinds.store

Shopify product link is: https://admin.shopify.com/store/72e638-5/products/7220827127890

 

Image to be hidden is the last one which is a 3D model file.

Top_Finds_Store
New Member
9 0 0

Hello, this is the 3rd time I'm trying to post the response. Each time it shows as submitted but after refreshing, I'm not finding my reply. 

 

Our store site is: topfinds.store

And the Shopify product link is: https://admin.shopify.com/store/72e638-5/products/7220827127890

 

The image to be hidden is the last one in the media section.