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Re: Customize "expected pick up time"

How can I customize the expected pick up time in my online store?

Afood_tours
Visitor
3 0 5

We ship our product once a week, and offer pick up once a week.  I have added a date picker app so customers have to select the date their product will be shipped or the date they will pick up. 

However, under "Shipping and Deliver" --> "Local pick up time" I have to select an expected pick up time. None of these are correct (the pickup time will be the date they chose) - is there a way I can add a custom option in this drop-down menu? Or disable this feature altogether?

Screen Shot 2020-12-30 at 11.19.33 AM.png

Replies 24 (24)

MuleXO
Tourist
4 0 5

-bumping this question-

It would be great to have an option for custom text. Our industry lead times are high right now for new product orders. So we are struggling to keep stuff in stock and getting more product. Thanks.

 

Hausful
Tourist
3 0 3

Bump again, or can this just be omitted from the order confirmation email

lavishboards
Visitor
1 0 2

I was able to hide the text on the products page using the following css:

 

.store-availability-list__stock,
.store-availability-information .store-availability-information__stock {
  	display: none;
}

 

 

 

MatthewTR
Tourist
4 1 3

Bump! Can't it just be a blank field? So we can choose the time we want or leave it blank? We make frozen yogurt, our products are ready in 20 minutes, not an hour!

Aynwithaplan
Visitor
1 0 4

This can be changed!! I just happened upon it, i think! 

Go to:

Settings --->Checkout--->Checkout Language

Then scroll down until you get to: 

"Checkout delivery options"

There is also another option at the very bottom of the page:

"Store availability pick up time"

Just change the text to whatever you prefer.

I hope this works for you 🙂

FiberTek_Pte_Lt
Visitor
2 0 2

Thanks Aynwithplan. Just would like to add that you can also change the text based on the below:

Look under Themes - Actions - Edit Languages - Checkout & System

then look for "Checkout delivery options" and  "Store availability pick up time" to modify according to your requirement.

 

 

 

 

BenHes89
Tourist
8 0 2

The language translation doesn't work - maybe it's just my theme.

 

^following thread in case Shopify ever respond or a solution is found...!

Superfein
Shopify Partner
9 0 7

This is a good find. It changes the text that appears in the Checkout when you choose Pick Up under Delivery Method. What it doesn't solve, which is much more important, is the automatic email sent to the shopper that their item is ready for pickup. This is all automated. What would be ideal is for the time to be set manually, or to be turned off completely. Then the merchant could go into the Order and send an email from there that the item is ready for pickup. 

 

It's very clear that Shopify has not given this much thought, as per usual, and it's getting really tiring that this behemoth of a company just doesn't give a s**t. They're so similar to Apple at this point, in how little they're interested in Dev or Merchant feedback.

Russ_G
Tourist
4 0 2

any luck with this? we are having the same issues and the language fixes suggested before do not work.  please advise.  any help would be much appreciated!    thanks. 

DJNT
Shopify Partner
6 0 2

Anyone find a new workaround for this? Apps? Checkout.liquid code?

monipadcamp
Tourist
7 0 3

Did anyone know if it's possible?? My client usually has immediate pick up options, but we are no being able to do so :(!

trustyourdog
Visitor
1 0 2

I'm also not having luck with the translation workaround. I changed the language under checkout/delivery to what we need, but it is not showing up on the live site. Our custom items are handmade and often take weeks to create, so 5+ days aren't accurate for our customer expectations! 

Niackbuster
Visitor
2 0 0

the changes seems reflect 10 minutes after....

Dani_T
Tourist
3 0 3

We are having the same issue as we would like to customise the text for pick up. None of the checkout setting listed worked. Do we have an answer on this?

entlerstudio
Visitor
1 0 1

bumping this... still looking for a solution

Dani_T
Tourist
3 0 3

We are just wanting to have a line that says. We will contact you when ready for collection. Could Shopify please add that as a choice?

angelagjorsoska
Visitor
1 0 2

Same issue - I made hand made items and 5+ days does not accurately reflect the time it will take for products to be ready. Usually it takes 3+ weeks! Is there a way to set a custom pick up time?

Perfectchaosran
Visitor
1 0 1

Same Issue following to find a solution

jj32016
Visitor
1 0 4

I was able to change it!

 

Settings-->Check out-->Check out language-->Checkout & system then do a control or command F to find the word usually and I was able to find the field that says "Pick up in five or more days" (or whatever time you chose in the settings) and changed the wording below it to "You will be notified when your order is ready".

 

It is now showing this during checkout when the Pick up option is selected. I hope this helps!

 

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Screen Shot 2024-03-14 at 2.21.11 PM.png

emeray
Shopify Partner
4 0 5

Just spent so much time with Shopify support to no avail.  THIS is PERFECT.  Thank you for leaving this here.  I am beyond grateful.

DanGeal
Visitor
2 0 0

Fabulous, thank you!

PetarMili
Shopify Partner
1 0 0

If you go to Settings -> Checkout and scroll to "Order status page", you will see additional script sections. For my store i have hidden the content altogether like this:

<script>
document.addEventListener("DOMContentLoaded", function() {
    var element = document.querySelector(".os-step__delivery-promise-description-container");
    if (element) {
        element.style.display = "none";
    }
});
</script>

You could also make it so that the text says something else, like "Ready in 10 minutes" or whatever really.
On that note, not being able to just turn it off or do anything with it out of the box is really frustrating. Hope this helps!

Walter_Beesley
Shopify Partner
6 0 2

Another BASIC request shopify refuses to fix. Uhggg!!!

Walter_Beesley
Shopify Partner
6 0 2

Ok figured it out. Its in the right spot.

 

To change it on the web page/cart page do the language update.

 

To change it on the e-mail:

Edit Notifications

Choose Order Confirmation

Edit Code

 

Find this section:

 

{% if consolidated_estimated_delivery_time %}
<p>Estimated delivery after approval and production: <b>{{ consolidated_estimated_delivery_time }}</b></p>
{% endif %}

 

Change Estimated delivery after approval and production: <b>{{ consolidated_estimated_delivery_time }}</b> to whatever you want.