How can I edit a home page pop up for first-time visitors?

sipcocoglow
Visitor
1 0 0

Hi all! We have a pop up that shows up on our home page if a user hasn't visited before. We want to edit this, but I have no idea where it lives! 

 

I don't see any pop up apps listed on our app list. From what I can recall, this was something done through Shopify and not an app. 

 

Our website is: www.sipcocoglow.com

 

Thanks for any advice you may have!

Emily

Replies 5 (5)

AvadaCommerce
Shopify Partner
3879 839 965

Hi @sipcocoglow,

 

Do you refer to this newsletter popup? It's the only popup I can find on your homepage.

AvadaCommerce_0-1663210758978.png

 

If that's the one, you can totally disable it from your theme editor:
- From your Shopify admin, navigate to Sales channels > Online store > Themes > Customize

- Go to Theme settings > scroll down to find Popup and uncheck "Enable popup"

AvadaCommerce_0-1663210941425.png

- Hit Save

 

I hope it helps.

banned

Kimi
Shopify Staff
1511 169 261

Hi @sipcocoglow.

 

Is the popup you're referring to the email subscription one?

 

It also looks like you're using the Flow theme, so I've just tested this on my end and can see that there is a setting to edit this popup via the Theme Editor. You can follow the instructions below to locate this setting:

 

  1. On your Shopify admin, head over to Online store > Themes > Customize.
  2. Once you're in the Theme Editor, click on Theme settings > Popup.

    15-46-5722-86873.png

  3. This will open up the Popup settings, where you'll be able to edit the popup content.

 

It's great to see that you're working on your store's popup window, as popups are a great tool to help grow your mailing list or notify visitors about promotions. When it comes to sending out emails to the customers on your mailing list, I recommend having a read through our blog here for some tips and tricks on email marketing best practices.

 

Let me know if you need me to clarify any of the information above!

Kimi | Social Care @ Shopify 
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RA2411
New Member
4 0 0

@Kimi @AvadaCommerce can we limit the newsletter popup to show in the homepage only, please?

Kimi
Shopify Staff
1511 169 261

@RA2411 

 

To make limitations like these you'd need to make changes to your current theme's code. Our Shopify Support team aren't equipped with coding knowledge, so to help you code a tailored solution onto your store's theme you can look into hiring one of our Shopify Experts.

 

Otherwise, a third-party popup app from the Shopify App Store is a great alternative you can consider. A lot of these apps would allow you to have more control over the popups and how, when, and where they appear on your store. For app-specific questions about any of the third-party apps you see on the App Store however, feel free to consult with the app support team directly as they're best equipped to assist.

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

KL-Swimwear
Tourist
10 0 2

Hi I do not see the paint brush icon that allows you to edit the pop up? Im just wanting to change the image mostly on the pop up

KL