How can I eliminate the unexpected blue preview bar?

[PrintsbyStots]

as title, wanting to remove the blue preview bar that suddenly decided to start popping up.

[yj3]

hey

Can you please share your store url and store front password, so i can check and give you code here.

Thanks,

yash jasoliya

[IyanuAk]

Hi @PrintsbyStots , this is popping up because your site is password protected and it can only be removed if you’ve purchased any Shopify plan.So if you have already purchased a plan,here is how you can remove it:

-

Steps: From your Shopify admin, go to Online Store > Themes. There is a banner displayed that says, "Your online store is password protected." Click Remove password. If the banner is not displayed, then your online store is not password protected.

I hope this helps, if you have any questions,let me know

[PrintsbyStots]

I have a shopify plan.
How or why would this just all of a sudden appear? As im a sole trader, i dont have a password set up, other than login details.

[PrintsbyStots]

The Issue seems to still be there. There was no banner under the themes section as you mentioned. Any advice? 

[yj3]

i check this thing it is be removed. can you explain in brief what next thing want to do??

[PrintsbyStots]

The banner is still there when I go to my site, its not on the public site. I'd like to turn it off or remove it, as it hasn't always been there, its only recently popped up.

[IyanuAk]

Can you resend the screenshot but make sure it is not covered by the chat box logo so I can read the text on the blue banner.

[PrintsbyStots]

It never used to be there, it just randomly appeared yesterday.

[PrintsbyStots]

Issues still not resolved.

[PrintsbyStots]

still encountering this issue.

Any advice?