Solved

How can I fix a liquid error on my new website?

Sayaka
Explorer
55 5 9

I just opened the site today and the following appears at the bottom.

 

Liquid error: Could not find asset snippets/globo.preorder.template.liquid

 

Please advise me where to correct this.

Thanks!

 
Accepted Solutions (2)

Moira
Shopify Staff
2056 225 327

This is an accepted solution.

Hey @Sayaka,

 

Great Question!

 

Any Liquid error that starts with "Liquid error: Could not find asset..." means that you have code in place that wants to use a file, but it doesn't exist. Reasons why it doesn't exist:

 

  • The code is wrong, and is asking for the wrong file. If you've made recent edits to your theme double check that you're referencing the right snippet or section name. Or,
  • The file has been deleted.

 

If you've changed theme files and need to revert them, you can roll back .liquid files individually to a time and date before you made the changes.

 

Based on the error message you shared, globo.preorder sounds like an app to me, have you recently uninstalled an app? If so, please take a look at the instructions listed below to remove the remaining code that may be lingering from the app:

 

TIP: As you continue to develop and edit your store, I highly suggest taking advantage of the Shopify Developers website. This is a place where our developers post hundreds of step-by-step coding tutorials which is a great way to familiarise yourself with all the different customization possibilities within your theme.

 

Let me know how you get on!

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Moira
Shopify Staff
2056 225 327

This is an accepted solution.

My pleasure @Sayaka! Don't hesitate to reach back out if you require any further assistance as you continue to work on your store. 

All the best,

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 4 (4)

Moira
Shopify Staff
2056 225 327

This is an accepted solution.

Hey @Sayaka,

 

Great Question!

 

Any Liquid error that starts with "Liquid error: Could not find asset..." means that you have code in place that wants to use a file, but it doesn't exist. Reasons why it doesn't exist:

 

  • The code is wrong, and is asking for the wrong file. If you've made recent edits to your theme double check that you're referencing the right snippet or section name. Or,
  • The file has been deleted.

 

If you've changed theme files and need to revert them, you can roll back .liquid files individually to a time and date before you made the changes.

 

Based on the error message you shared, globo.preorder sounds like an app to me, have you recently uninstalled an app? If so, please take a look at the instructions listed below to remove the remaining code that may be lingering from the app:

 

TIP: As you continue to develop and edit your store, I highly suggest taking advantage of the Shopify Developers website. This is a place where our developers post hundreds of step-by-step coding tutorials which is a great way to familiarise yourself with all the different customization possibilities within your theme.

 

Let me know how you get on!

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Sayaka
Explorer
55 5 9

@Moira 
Resolved!!!!
Thanks a lot😘

Moira
Shopify Staff
2056 225 327

This is an accepted solution.

My pleasure @Sayaka! Don't hesitate to reach back out if you require any further assistance as you continue to work on your store. 

All the best,

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Olaruadrian123
Visitor
2 0 0

I don't understand nothing .i haven't uninstalled any apps