How can I get my product reviews to appear in Google search results?

[rockawaydigital]

Hi Guys,

I've been doing some research but without any luck. I want my reviews to show up in google search like here, this is an old shop of mine, where I've only used the Shopify Review app and nothing else.

On my other store https://outdoorconcepts.co.nz/ this is not showing, however using Shopify Reviews App as well. How can I make sure this always pops up in Google search?

Thanks so much!

[rsdimitrov]

Hi @rockawaydigital 

There is a problem with the "structured data" tags on your product pages.

See more here:

https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Foutdoorconcepts.co.nz%...

The error that the test tool reports says that you are missing certain meta tags from your product pages.

This leads me to believe your review apps snippet is misconfigured. Or it has nothing with the app, but with the theme itself. I can't determine that from the outside.

If you want me to take a look at the theme files on the inside, approve the collaborator request I've sent you.

P.S. I wanted to compare your Lekker Project Yoga Mat listing with this one, but seem like that website is not available anymore.

[rockawaydigital]

hi @rsdimitrov  Thanks for taking the time to reply! I've deleted some SEO and JSON apps and have downloaded another SJON app now.

I have also accepted your request, would be amazing if you could have a look!

(lekker project site is an old shop so not online anymore 🙂

[rsdimitrov]

Hey @rockawaydigital 

Thanks for the approval of the request!

I took a look at your theme files and the code the Shopify Product Reviews app generates.

It's confirmed—their snippets are not enough for your star ratings to show up in Google's search results.

They may have worked before, but won't now.

I checked with a client of mine, who's website and products got thousands of reviews—they use the Judge.me Product reviews app.

Judge.me app feature

As you can see from their Shopify App store page, they care greatly about providing the right rich snippets for all the platforms you need star ratings displayed on. The app also reminds people (over email) to leave a review. That would be beneficial in building the reputation of your store, too.

Try the app on its free plan—you've got nothing to lose 🙂

Hope this helps!

P.S. Have you checked your site for speed? I did, since it is one of google's ranking factors. You can see the results here: https://gtmetrix.com/reports/outdoorconcepts.co.nz/Z8idJw3Z. Deliberately checked from the closest possible server, as I assume your visitors would be in NZ. Do you plan to work on improving that?

[rockawaydigital]

hi @rsdimitrov thanks so much for taking a look! How do you think it's possible that it showed on my old website? I barely had any apps installed except for the Shopify Review one 🙂

[rsdimitrov]

Well, I don't have the old site available to review and compare to pinpoint the exact differences.

I guess Google has changed their structured data properties (as they do quite often) and the Shopify Reviews App Team didn't catch up. What you are seeing from your old site's listing is actually a cached result that is soon to disappear.

hi @rsdimitrov thanks so much for taking a look!

I'm happy to help! Please mark the most helpful answer as a solution to your question so others can find this easier.

[rockawaydigital]

Hi @rsdimitrov it is actually working now! not sure how but that's great!

[rsdimitrov]

Hooray! Is there anything else I can help you with?

[able35]

How many reviews are needed for an item's review score to appear in the Rich Snippet section of a Google search?

[rsdimitrov]

There is no bottom threshold. You need to have at least one and to make sure Google has indexed your page without errors.

Stars on paid ads are a completely different deal 🙂

[bingleyfencing]

Hi - can i ask if we have google reviews at company level not individual product level can these show up on the rich snippets on the search results?

www.bingleyfencing.co.uk

We have not configured all of google product merchant fields as our shipping was too complicated to be able to show on the google shopping as we only ship local and our shipping is per order NOT per product if that makes sense.. do we still need to populate this information to be able to get the ratings in the rich snippets?