How can I unlock my site backup for editing?

pmula15
Visitor
1 0 0

hi I need help unlocking my site backup not to publish but to just to go to editing part so I can see how I had it 

Reply 1 (1)

Nick
Shopify Staff (Retired)
4531 434 1025

Hi @pmula15,

I'm not 100% sure what you mean by:


@pmula15 wrote:

hi I need help unlocking my site backup 


Did you close your store and are now looking to get some information from it? If that is the case, your best next move is to contact our support team directly where they can verify you and see if this is possible. If you click here, you can log in to speak to one of our advisors via live chat, call back or email. 

To learn more visit the Shopify Help Center or the Community Blog.