How to add a text in delivery e-mail

How to add a text in delivery e-mail

E-shop
Tourist
5 0 1

Hello,

 

When our orders are shipped from our warehouse, we send a delivery notice to our customers on e-mail and their tracking numbers is included in the email.

We are facing issues that customers doesn’t notice the tracking number because the text i so small and I dont have the knowledge to change this in the HTML-code.

 

We also want to add a text that says “Remember to pick up your parcel to avoid additional costs!” 

And we want this to be in a bright red color so the customers doesn’t miss this.

 

We are using the standard notification e-mail in shopify and this email is sent automatically when the package is sent out from our warehouse.

 

we are using dawn theme.

 

can someone help us with this? Thank you so much!

 

 

this is the code:

 

{% if fulfillment.item_count == item_count %}
{% capture email_title %}Din order är på väg{% endcapture %}
{% capture email_body %}Din beställning är på väg. Spåra din försändelse för att se leveransstatusen.{% endcapture %}
{% elsif fulfillment.item_count > 1 %}
{% if fulfillment_status == 'fulfilled' %}
{% capture email_title %}De sista artiklarna i din order är på väg{% endcapture %}
{% capture email_body %}De sista artiklarna i din order är på väg. Spåra din leverans för att se leveransstatus.{% endcapture %}
{% else %}
{% capture email_title %}Vissa artiklar i din order är på väg{% endcapture %}
{% capture email_body %}Några artiklar i din order är på väg. Spåra din leverans för att se leveransstatus.{% endcapture %}
{% endif %}
{% else %}
{% if fulfillment_status == 'fulfilled' %}
{% capture email_title %}Den sista artikeln i din order är på väg{% endcapture %}
{% capture email_body %}Den sista artikeln i din order är på väg. Spåra din leverans för att se leveransstatus.{% endcapture %}
{% else %}
{% capture email_title %}En artikel i din order är på väg{% endcapture %}
{% capture email_body %}En artikel i din order är på väg. Spåra din leverans för att se leveransstatus.{% endcapture %}
{% endif %}
{% endif %}

{% capture email_emphasis %}Beräknat leveransdatum: <strong>{{fulfillment.estimated_delivery_at | date: format: 'date'}}</strong>{% endcapture %}

<!DOCTYPE html>
<html lang="sv">
<head>
<title>{{ email_title }}</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="viewport" content="width=device-width">
<link rel="stylesheet" type="text/css" href="/assets/notifications/styles.css">
<style>
.button__cell { background: {{ shop.email_accent_color }}; }
a, a:hover, a:active, a:visited { color: {{ shop.email_accent_color }}; }
</style>
</head>

<body>

<table class="body">
<tr>
<td>
<table class="header row">
<tr>
<td class="header__cell">
<center>

<table class="container">
<tr>
<td>

<table class="row">
<tr>
<td class="shop-name__cell">
{%- if shop.email_logo_url %}
<img src="{{shop.email_logo_url}}" alt="{{ shop.name }}" width="{{ shop.email_logo_width }}">
{%- else %}
<h1 class="shop-name__text">
<a href="{{shop.url}}">{{ shop.name }}</a>
</h1>
{%- endif %}
</td>

<td>
<tr>
<td class="order-number__cell">
<span class="order-number__text">
Order {{ order_name }}
</span>
</td>
</tr>
{%- if po_number %}
<tr>
<td class="po-number__cell">
<span class="po-number__text">
Inköpsordernummer #{{ po_number }}
</span>
</td>
</tr>
{%- endif %}
</td>
</tr>
</table>

</td>
</tr>
</table>

</center>
</td>
</tr>
</table>

<table class="row content">
<tr>
<td class="content__cell">
<center>
<table class="container">
<tr>
<td>

<h2>{{ email_title }}</h2>
<p>{{ email_body }}</p>
{% if fulfillment.estimated_delivery_at %}
<p>{{ email_emphasis }}</p>
{% endif %}
{% if order_status_url %}
<table class="row actions">
<tr>
<td class="empty-line">&nbsp;</td>
</tr>
<tr>
<td class="actions__cell">
<table class="button main-action-cell">
<tr>
<td class="button__cell"><a href="{{ order_status_url }}" class="button__text">Visa din order</a></td>
</tr>
</table>
{% if shop.url %}
<table class="link secondary-action-cell">
<tr>
<td class="link__cell">eller <a href="{{ shop.url }}">Besök vår butik</a></td>
</tr>
</table>
{% endif %}

</td>
</tr>
</table>

{% else %}
{% if shop.url %}
<table class="row actions">
<tr>
<td class="actions__cell">
<table class="button main-action-cell">
<tr>
<td class="button__cell"><a href="{{ shop.url }}" class="button__text">Besök vår butik</a></td>
</tr>
</table>
</td>
</tr>
</table>
{% endif %}

{% endif %}
{% if fulfillment.tracking_numbers.size > 0 %}
<p class="disclaimer__subtext">
<br/>
{% if fulfillment.tracking_numbers.size == 1 and fulfillment.tracking_company and fulfillment.tracking_url %}
{{ fulfillment.tracking_company }} spårningsnummer: <a href="{{ fulfillment.tracking_url }}">{{ fulfillment.tracking_numbers.first }}</a>
{% elsif fulfillment.tracking_numbers.size == 1 %}
Spårningsnummer: {{ fulfillment.tracking_numbers.first }}
{% else %}
{{ fulfillment.tracking_company }} spårningsnummer:<br />
{% for tracking_number in fulfillment.tracking_numbers %}
{% if fulfillment.tracking_urls[forloop.index0] %}
<a href="{{ fulfillment.tracking_urls[forloop.index0] }}">
{{ tracking_number }}
</a>
{% else %}
{{ tracking_number }}
{% endif %}
<br/>
{% endfor %}
{% endif %}
</p>
{% endif %}


</td>
</tr>
</table>
</center>
</td>
</tr>
</table>

<table class="row section">
<tr>
<td class="section__cell">
<center>
<table class="container">
<tr>
<td>
<h3>Varor i denna försändelse</h3>
</td>
</tr>
</table>
<table class="container">
<tr>
<td>


<table class="row">
{% for line in fulfillment.fulfillment_line_items %}
<tr class="order-list__item">
<td class="order-list__item__cell">
<table>
<td>
{% if line.line_item.image %}
<img src="{{ line.line_item | img_url: 'compact_cropped' }}" align="left" width="60" height="60" class="order-list__product-image"/>
{% endif %}
</td>
<td class="order-list__product-description-cell">
{% if line.line_item.product.title %}
{% assign line_title = line.line_item.product.title %}
{% else %}
{% assign line_title = line.line_item.title %}
{% endif %}

{% if line.quantity < line.line_item.quantity %}
{% capture line_display %} {{ line.quantity }} of {{ line.line_item.quantity }} {% endcapture %}
{% else %}
{% assign line_display = line.line_item.quantity %}
{% endif %}

<span class="order-list__item-title">{{ line_title }}&nbsp;&times;&nbsp;{{ line_display }}</span><br/>

{% if line.line_item.variant.title != 'Default Title' %}
<span class="order-list__item-variant">{{ line.line_item.variant.title }}</span><br/>
{% endif %}


{% if line.line_item.selling_plan_allocation %}
<span class="order-list__item-variant">{{ line.line_item.selling_plan_allocation.selling_plan.name }}</span><br/>
{% endif %}

{% if line.line_item.refunded_quantity > 0 %}
<span class="order-list__item-refunded">Återbetalad</span>
{% endif %}

{% if line.line_item.discount_allocations %}
{% for discount_allocation in line.line_item.discount_allocations %}
{% if discount_allocation.discount_application.target_selection != 'all' %}
<span class="order-list__item-discount-allocation">
<img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
<span>
{{ discount_allocation.discount_application.title | upcase }}
(-{{ discount_allocation.amount | money }})
</span>
</span>
{% endif %}
{% endfor %}
{% endif %}
</td>
</table>
</td>
</tr>{% endfor %}
</table>


</td>
</tr>
</table>
</center>
</td>
</tr>
</table>

<table class="row footer">
<tr>
<td class="footer__cell">
<center>
<table class="container">
<tr>
<td>

<p class="disclaimer__subtext">Om du har några frågor kan du svara på det här e-postmeddelandet eller kontakta oss på <a href="mailto:{{ shop.email }}">{{ shop.email }}</a></p>
</td>
</tr>
</table>
</center>
</td>
</tr>
</table>

<img src="{{ 'notifications/spacer.png' | shopify_asset_url }}" class="spacer" height="1" />

</td>
</tr>
</table>
</body>
</html>

 

Replies 4 (4)

Abel_Lesle
Shopify Partner
282 5 22

@E-shop - I checked through the HTML and shared my comments on the same 🙂

 

  1. Make the tracking number more visible (larger text)
    We'll style it with larger font size and some spacing.
  2. Add a red warning message
    We'll make it bright red with a bold message.

🔧Update This Section in Your Code:

Find this part:

<p class="disclaimer__subtext">

 

Replace it with:

// To make the Font color red - and a bit large.
<p style="color: red; font-weight: bold; font-size: 16px; margin-top: 20px;">
  Kom ihåg att hämta ditt paket för att undvika extra kostnader!
</p>


// To make the Font larger - modify the font-size and the line height
<p style="font-size: 16px; line-height: 1.6;">
<br/>
{% if fulfillment.tracking_numbers.size == 1 and fulfillment.tracking_company and fulfillment.tracking_url %}
{{ fulfillment.tracking_company }} spårningsnummer: <a href="{{ fulfillment.tracking_url }}" style="font-size: 16px;">{{ fulfillment.tracking_numbers.first }}</a>

 

Founder
Dollarlabs: Ultimate Discounts (5★) – If you can think of a discount, you can build it
Dollarback: Cashback & Loyalty (5★) – Simple cashback. Powerful loyalty.

E-shop
Tourist
5 0 1

Thank you so much for fast response! The red text worked perfectly.

To make the trackig number larger, should i exchange this code to the one you wrote?

<br/>
{% if fulfillment.tracking_numbers.size == 1 and fulfillment.tracking_company and fulfillment.tracking_url %}
{{ fulfillment.tracking_company }} spårningsnummer: <a href="{{ fulfillment.tracking_url }}">{{ fulfillment.tracking_numbers.first }}</a>
{% elsif fulfillment.tracking_numbers.size == 1 %}
Spårningsnummer: {{ fulfillment.tracking_numbers.first }}
{% else %}
{{ fulfillment.tracking_company }} spårningsnummer:<br />
{% for tracking_number in fulfillment.tracking_numbers %}
{% if fulfillment.tracking_urls[forloop.index0] %}
<a href="{{ fulfillment.tracking_urls[forloop.index0] }}">
{{ tracking_number }}
</a>
{% else %}
{{ tracking_number }}
{% endif %}
<br/>
{% endfor %}
{% endif %}
</p>
{% endif %}

Abel_Lesle
Shopify Partner
282 5 22

No - you can leave that code as is. But just replace this <p> class with the required styles instead! Sharing an example <p> tag below that increases the font size and spacing.

 

<p style="font-size: 16px; line-height: 1.6;">

 

I've highlighted it for easy reference. Hopefully that helps

Abel_Lesle_0-1745507888995.png

If my comment was helpful - can you please mark it as a solution, maybe others who come across this thread might also find value!

 

Founder
Dollarlabs: Ultimate Discounts (5★) – If you can think of a discount, you can build it
Dollarback: Cashback & Loyalty (5★) – Simple cashback. Powerful loyalty.

Abel_Lesle
Shopify Partner
282 5 22

@E-shop - were you able to solve this ?


Wanted to check in here as some time has passed since the query was raised.  Please mark my answer as a solution if you found it helpful. That way others can also find value when they stumble on this thread.

 

Founder
Dollarlabs: Ultimate Discounts (5★) – If you can think of a discount, you can build it
Dollarback: Cashback & Loyalty (5★) – Simple cashback. Powerful loyalty.