how to avoid spam register?

becket
New Member
7 0 0

hi anyone can provide solutions for spam register? My store is still at design with password protect. But these spam still can register over 2000acounts at a time. That's very boring. I have to delete them manually.

Snipaste_2021-10-14_10-09-50.png

 

Replies 6 (6)
Nick_Marketing
Shopify Partner
813 193 244

Hi!

Take a look at the Shop Protector app. It's a premium app, but there's a 14-day trial.
https://apps.shopify.com/ellipsis-human-presence-technology

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
- To inquire about consulting work availability, please send me a Private Message.
- For Shopify Tutorials, Subscribe to my YouTube Channel.
becket
New Member
7 0 0

Thanks for reply. I have installed this app. It seems not workable. The spam bot still create hundreds of account after setting. I have contact shopify support, they said it is problem of theme. Then I contact the theme support, they ask me to contact shopify support. Can't believe shopify not provide a solution of it. I think many user have same problem.

Snipaste_2021-10-14_13-38-13.pngSnipaste_2021-10-14_13-38-38.png

becket
New Member
7 0 0

 these spam are creating 1500 accounts. Shopify said it has nothing to do with them and not give a solution.

 

Snipaste_2021-10-15_08-37-33.png

Nick_Marketing
Shopify Partner
813 193 244

Just in case, take a look at the Online Store >Preference > Spam Protection. Make sure both options are enabled.

2021-10-14 20_49_10.png

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
- To inquire about consulting work availability, please send me a Private Message.
- For Shopify Tutorials, Subscribe to my YouTube Channel.
becket
New Member
7 0 0

hi, thanks for your reply. I enable everything even add the shop protector app to protect. But it has no use. The spam bot still keep creating account. They don't register from account page form. The shop protector monitor 4 register which register by me to test. But they don't monitor these 1500 spam account. So the bot don't use account page to register.

Snipaste_2021-10-15_09-15-00.pngSnipaste_2021-10-14_18-37-17.pngSnipaste_2021-10-15_09-08-57.png

becket
New Member
7 0 0

when I disable the customer account at checkout. the bot will top. And when I choose otpional or required, the bot will start creating spam account soon. Feel so helpless. Can't believe shopify not provide a solution for this big problem.                                                                  Snipaste_2021-10-15_09-27-41.pngSnipaste_2021-10-15_09-29-00.png