How to edit the gift card email code

Solved
SgroiInnovation
New Member
2 0 1

Hello,

I am trying to figure out how I can change the gift card email image customers receive when purchasing a gift card. I am not familiar with code.  I see where in the code it has to be changed, but how do I know what code my new image should be to replace what is already there. I believe it is what I circled in red below. The second image is what I would like the gift card in the email to look like. Any help would be appreciated, thanks!

 

Screenshot 2021-11-23 102145.png

Holiday virtual gift card.png

Accepted Solution (1)

Accepted Solutions
Hilary
Community Moderator
532 77 100

This is an accepted solution.

Hi, @SgroiInnovation 

Welcome to the Shopify Community! While coding support is outside of my scope of support, I do have a couple suggestions for you: 

 

  1. Have you seen our help document on this topic? Personalize gift cards with a custom image. It walks through how to add a custom image to your gift card step by step. (Note: this is not for any Online Store 2.0 themes.)
  2. What theme are you using? If you're having difficulty implementing this tutorial, and are using a free Shopify theme on your store, our Themes team may be able to assist using design time. More about Support for themes and how this works linked here.

Let me know how this goes!

Hilary | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 3 (3)
Hilary
Community Moderator
532 77 100

This is an accepted solution.

Hi, @SgroiInnovation 

Welcome to the Shopify Community! While coding support is outside of my scope of support, I do have a couple suggestions for you: 

 

  1. Have you seen our help document on this topic? Personalize gift cards with a custom image. It walks through how to add a custom image to your gift card step by step. (Note: this is not for any Online Store 2.0 themes.)
  2. What theme are you using? If you're having difficulty implementing this tutorial, and are using a free Shopify theme on your store, our Themes team may be able to assist using design time. More about Support for themes and how this works linked here.

Let me know how this goes!

Hilary | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

SgroiInnovation
New Member
2 0 1

Hi, Hilary thank you so much for linking that document! I was able to follow the clear instructions and change the gift card!!

Hilary
Community Moderator
532 77 100

Ah that's great to hear, nice work! Happy to help.

Thanks for posting an update and marking the topic as solved! 

Hilary | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog