Re: Custom 3D design issues

Solved

How to fix interaction issues with custom 3D model on my website?

hopeitsnotu
Tourist
16 0 2

Hello,

i have a unique 3D model design on the landing page of my website that users are able to explore and interact with. As shown in this preview link , users are able to "grab" and "spin" the 3D model. However, my issue lies that when the user tries to access the cart icon on the home page, the user cannot click any buttons inside the cart drawer because they are still able to interact with the model (see screenshot below). A similar, and more serious issue, arises on Mobile, where the users cannot interact with any of my menu items because the website still recognizes any movement or motion as interacting with the model (see screenshot below).

Can someone point me in the right direction with this issue? Please refer to my preview URL and thank you in advanceScreenshot 2023-08-21 at 11.03.35 PM.pngScreenshot 2023-08-21 at 11.02.46 PM.pngScreenshot 2023-08-21 at 11.01.59 PM.png

Accepted Solution (1)

oscprofessional
Shopify Partner
16115 2409 3123

This is an accepted solution.

Hello, @hopeitsnotu 
Please Add This CSS Go to Online Store > edit theme > assets > base.css

.drawer.animate.active {
	z-index: 99999;
}
#MainContent {
	z-index: -999;
}

Like This

oscprofessional_0-1692683275764.pngoscprofessional_1-1692683289516.png

oscprofessional_2-1692683310798.png

 

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: [email protected] | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free

View solution in original post

Replies 3 (3)

oscprofessional
Shopify Partner
16115 2409 3123

This is an accepted solution.

Hello, @hopeitsnotu 
Please Add This CSS Go to Online Store > edit theme > assets > base.css

.drawer.animate.active {
	z-index: 99999;
}
#MainContent {
	z-index: -999;
}

Like This

oscprofessional_0-1692683275764.pngoscprofessional_1-1692683289516.png

oscprofessional_2-1692683310798.png

 

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: [email protected] | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free
hopeitsnotu
Tourist
16 0 2

I had to change the z-index for Main Contact to 0 instead of -999 in order for the customer to still interact with the 3d Model, but this workflow worked.

Thanks a lot

oscprofessional
Shopify Partner
16115 2409 3123

@hopeitsnotu  Okay
I hope the solution is working
so if the solution its useful, please like
Thanks

Get pass your Store Core Web Vital Free Speed Optimization Audit, Chat on WhatsApp | Skype : oscprofessionals-87 | Email: [email protected] | Hire us | Guaranteed Site Speed Optimization | Website Free Audit | Shopify Theme Customization | Build Shopify Private App | Shopify SEO | Digital Marketing | Oscp Upsell & Cross sell App : Free | Oscp Sales & Volume Discount App : Free | Custom Pricing Wholesale App : Free