Re: White space problem in Sense

How to fix unwanted white space in Sense sections?

sametasas11
Visitor
3 0 0

prob.jpegneed help with the white space between sections which doesn't even belong to any one of them.

Replies 4 (4)

Moeed
Shopify Partner
5433 1471 1757

Hey @sametasas11 

 

Could you please provide your Store URL and, if applicable, the Password too? Your cooperation is greatly appreciated!

 

Best Regards,
Moeed

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- Custom Design | Advanced Coding | Store Modifications


Ollie
Shopify Staff
2550 460 420

Hey @sametasas11.
 
Thanks for reaching out. 
 
I appreciate that you have included which theme you are using for your online store as that is very helpful! Looking into the Sense theme, I noticed that there isn't an option to reduce the space between sections using the Theme Editor. However, you could potentially make a change of coding to the theme to have it displayed as you would like. Since the Sense theme is designed and supported by Shopify, we can use free design time for Shopify themes to allow our internal teams to make the changes on your behalf.
 
10-25-78075-76500
 
With that being said, if you are interested in using the design time to make this change, you will need to speak with our live support by navigating to the Help Center.
 
Let me know if you have any questions. 

Ollie | Social Care @ Shopify 
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sametasas11
Visitor
3 0 0

yes it is Sense theme. However I don't know how to fix this with code.

Ollie
Shopify Staff
2550 460 420

Hey @sametasas11.
 
Thanks for the quick response. 
 
Did you happen to speak with our live support about making these changes for your online store? Since we cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the coding of the theme. With that being said, I would suggest reaching out to a Support Advisor about making reducing the white space on the Sense theme by heading over to the Help Center
 
Let me know if you have any questions. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog