How to I include Staff Name into the "New Order" email notification for POS transactions?

vajrasecrets
New Member
2 0 0

Hi,

For the "New Order" email notification, I would like to include Staff name who carried out the transaction in POS. I searched the variables in https://help.shopify.com/en/manual/orders/notifications/email-variables?utm_campaign=guru+ask&utm_me... but I can't find anything related to this.

Can you help? Thanks.

Replies 2 (2)
Jordan
Shopify Staff
Shopify Staff
300 3 74

Hi,

My name’s Jordan and I’m a product manager on the orders team here at Shopify. I don't believe we have any liquid variables for staff who carried out an order, but I’m curious how you would find this useful? My team is exploring making improvements to the new order email notification and we'd love to hear if you use for it anything specific outside of just being notified of a new order? Or if there is anything you’d like to see changed with it?

If you're not too busy to reply, it'd be great to connect and hear your feedback so I can share it with the team. Feel free to message me directly!

All the best,

Jordan

Jordan | Developer Support @ Shopify 
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vajrasecrets
New Member
2 0 0

Dear Jordon,

Thank you for your reply. Our shop is not big nor small, and manager rely on the email notification for sales being transacted in the shop. We have just upgraded to Shopify plan from Basic, and now able to track who did the sales. Since we do not have a checkout counter for customer to queue and pay, and we rely on sales person initiatives to close the sales, it would be really nice to be able to see who is the sales person who did the sales from the email notification.

Therefore, email notification with sales person name would greatly help in giving us an indication how well a particular sales person performs.

p/s: I know we can download the Shopify Business App, but our managers are used to just reading email notifications.