how to mute sound on product videos and remove bright filter Brooklyn theme

[Tzerilli]

Hey everyone,

I just realized when clicking on my product videos when played they get this extremely bright filter that turns almost every color to white besides dark colors and those become a faded version of that dark color. completely ruins the video and is hard on the eyes. it's weird because the thumbnail is still in the original video color so I don't know what's wrong. Also I would like to be able to mute the videos while I am in the code im assuming this is all code related let me know if im wrong i tried to check but couldnt find anything only image sizing and ratios. in the meantime i will continue to look.

[satsinghrana]

Hello @Tzerilli,

Please share the store url, Then I ll check and provide you the solution.

thanks!

[Tzerilli]

thanks for checking into this here is a url directly to a page with a product video

https://shopbohogoddess.com/products/boho-babe-dress

[dmwwebartisan]

@Tzerilli 

Disable product video sound in Shopify / Mute product videos Including YouTube videos.
Edit Your Theme

Admin -> Online Store -> Themes -> Actions -> Edit Code

Find media.liquid file inside a Snippets

Snippets/media.liquid
You will find the condition “external_video” and “video” in the media.liquid

Add muted:true in media tag

{{ media | external_video_tag: class: 'youtube-video-test', muted:true }}
{{ media | video_tag: class: 'media-video', image_size: image_size, loop: true, muted:true }}

Hope this works.

Thanks!

[Tzerilli]

thanks this did mute the video now i just need to figure out how to get the brightness down on the desktop haha

[dmwwebartisan]

I think this not shopify problem . please check your video file 

https://cdn.shopify.com/videos/c/vp/13bc0edf6f21464489d70077cbc2ce90/13bc0edf6f21464489d70077cbc2ce9...

Thanks!

[Tzerilli]

what would cause the video to show fine on mobile version of the website (both apple and Andriod) but not on desktop version of the website?

[AshleyLozano]

Hmmm, this didn't work for me. Assuming it is supposed to remove the sound from the video completely, which is my intent, and not just start playing it with the sound muted. Please advise. Thanks. 

[AshleyLozano]

https://ashleylozano.com/products/heart-shaped-engraveable-glass-opal-urn-fill-at-home

[leandroluessi]

Dear, I can't find the media.liquid file. is it somewhere else? my store url is www.wavacy.com

[Tzerilli]

seems to only happen on the desktop not on mobile this is strange?