How to remove "Ask a Question"

Solved
Moukah
New Member
3 0 0
Accepted Solution (1)

Accepted Solutions
Zworthkey
Shopify Partner
2571 309 641

This is an accepted solution.

hii, @Moukah 
Paste this code on top of the theme.scss file.

div#simpAskQuestion {
    display: none !important;
}

Thank You.

If helpful, please Like and Accept Solution.
if you Want to modify or Customize your theme ,
Hire us | Whatsapp. and we also help you to guide how to reach to your potential customers to increase brand presence, engagements and sales for your business or Want to know more. Read our Shopify Blogs.Email us: sales@zworthkey.com

PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

View solution in original post

Replies 3 (3)
Zworthkey
Shopify Partner
2571 309 641

This is an accepted solution.

hii, @Moukah 
Paste this code on top of the theme.scss file.

div#simpAskQuestion {
    display: none !important;
}

Thank You.

If helpful, please Like and Accept Solution.
if you Want to modify or Customize your theme ,
Hire us | Whatsapp. and we also help you to guide how to reach to your potential customers to increase brand presence, engagements and sales for your business or Want to know more. Read our Shopify Blogs.Email us: sales@zworthkey.com

PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

View solution in original post

Nick
Community Moderator
4281 422 884

Hi @Moukah,

Can I ask which theme you're using and if this was already built into the theme or did you add it after the fact via an app or custom code? 

If it is a Shopify designed free theme, then you could be eligible for the 60 minutes of free design time if you're also on a paid plan. If so, don't hesitate to contact one of the advisors by clicking here and logging in to verify

If this is a third party paid theme, then it could be good to contact the developer directly and ask them to remove it. Since they designed the theme, they would know best how to remove this if it's possible. 

If you added this after the fact from an app then the same concept would apply as the third party theme with regards to contacting the developer. 

Nick | Community Moderator @Shopify 

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- Was your question answered? Mark it as an Accepted Solution
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Moukah
New Member
3 0 0

thank you Zworthkey, this one worked.