How to resolve a blank white screen on my homepage?

bohlster
Excursionist
13 0 8

How do I remove the white screen on my home page? I saved, went to my homepage, and the screen went white. I'm guessing something is broke but I have no idea how to fix it. I tried to revert the theme to its previous edit and that didn't work. Does anyone know how to fox this blank white screen? The only thing that shows up is the footer. Everything else is just white.

Replies 23 (23)

KetanKumar
Shopify Partner
36855 3637 11980

@bohlster 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
bohlster
Excursionist
13 0 8

thank you for the help. my website is www.bohlster.com

KetanKumar
Shopify Partner
36855 3637 11980

@bohlster 

that was issue your animation css bt can you try this code its work

1. Go to Online Store->Theme->Edit code
2. Asset->/styles.css ->paste below code at the bottom of the file.
this code apply for after 5 - 6 second

.cc-animate-enabled [data-cc-animate] {
    opacity: 1;
}
.site-control {
background-color: #a7555a!important;
}

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
bohlster
Excursionist
13 0 8

yes that code works except the header photo is still not showing up. it looks like this:

 

Screen Shot 2021-08-27 at 8.41.40 PM.png

KetanKumar
Shopify Partner
36855 3637 11980

@bohlster 

sorry i can't see code you have remove?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
bohlster
Excursionist
13 0 8

I can re-add it. I'm just confused on what i did? why do we have to add this extra code? did i delete code that was already there? 

KetanKumar
Shopify Partner
36855 3637 11980

KetanKumar_0-1630121199301.png

 

i can't see above code

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
bohlster
Excursionist
13 0 8

it's there now.

KetanKumar
Shopify Partner
36855 3637 11980

@bohlster 

sorry i can't see

if possible to anydesk for your systerm so i will  check

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
bohlster
Excursionist
13 0 8

hm i added the code and it did nothing. 

bohlster
Excursionist
13 0 8

@KetanKumar it should be there. can you see it now?

KetanKumar
Shopify Partner
36855 3637 11980

@bohlster 

yes now its working fine 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Esan
Visitor
2 0 2

Hi I am having the same issue. My home page is just turned completely blank out of no where. How can I fix this please!! My theme is "Block Shop" 

KetanKumar
Shopify Partner
36855 3637 11980

@Esan 

yes please share store 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
abufarhan213
Visitor
1 0 0

Hi I am having the same issue. heres my web link "https://thegulfsouq.com"

salvationman
Visitor
1 0 0

@KetanKumar 

i tried to take the step you said but when i click on the asset button  it dose not show the style 

HueShoppen
Tourist
4 0 1

hello my friend. i have the same problem. my website is hueshoppen.dk, but its not released. thank you

LitExtension
Shopify Partner
4860 1002 1142

Hi @bohlster,

Please follow these steps:

Step 1: Go to Online store > Themes > Actions > Edit code.

- Step 2: Go to Assets > style.css and paste this at the bottom of the file:

.cc-animate-enabled [data-cc-animate] {
    opacity: 1 !important;
}
.site-control.nav-inline-desktop {
    background-color: #a7555a !important;
}

And the slideshow is currently not working well with the lazyload, it can't set background image for image: https://i.imgur.com/7l8gdg9.png

Go to file Sections > slideshow or the file is containing the code of the slideshow and replace this, it will work fine. https://i.imgur.com/dvFhHEO.png

Hope it helps!

Please mark as a solution if you find my comment helpful. Thanks and good luck!

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify

Ayoub20
Visitor
2 0 2

Hello, I am having the same problem, can someon help?

KetanKumar
Shopify Partner
36855 3637 11980

@Ayoub20 

oh sorry for trouble 

can you please share your store url so i will check and let you know  

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Ayoub20
Visitor
2 0 2
Hello, my store is www.studioblooming.be or .nl or .com
KetanKumar
Shopify Partner
36855 3637 11980

@Ayoub20 

can you please try this code
1. Go to Online Store->Theme->Edit code
2. Asset->/theme.scss.liquid->paste below code at the bottom of the file.

.js .PageTransition {
    display: none;
}

 

KetanKumar_0-1700470605442.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
ebenettechs
Visitor
1 0 0

Hello, please I am having similar issue described above. Here is my website address: dorissimeoncollection.com

Thank you