I am seeing two My Store listed and how to delete one of them

[SCJ25]

Hello, 

I bought a Basic Plan & want to choose a Theme to start designing my website. But I am seeing two My Store options. I don't know which of the two stores, is connected to the Basic Plan.

Can you please help, and advice Why i have two stores & how to identify the paid store & delete the unpaid store.

A screenshot is attached of what I see for better understanding, please take a look.

[rajweb]

Hey @SCJ25 ,

This happens when you've accidentally created two Shopify stores.

Here's how to identify and delete the unpaid store:

1. Log into both stores one by one.

2. Go to Settings > Plan in each.

3. The paid store will say “Basic Plan” or show your next billing date.

4. The unpaid store will say "Free trial" or have no active plan.

To delete the unpaid store:

- Go to Settings > Plan > Deactivate store.

- Follow the prompts to confirm

Let me know if you want help checking which is which!

Best Regards,

Rajat

[Mustafa_Ali · Accepted solution]

Step 1: Log in to Your Shopify Admin Dashboard

1. Go to https://shopify.com and log in.

2. You’ll likely see a screen that lists multiple stores under your account.

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Step 2: Check Which Store is on the Basic Plan

To identify which store has the paid Basic Plan:

1. Open one store by clicking its name.

2. In the Admin Panel, go to
   Settings → Plan (bottom left corner).

3. Under Plan details, check:

   • If it says “Basic” – this is your paid store.

   • If it says “Free Trial” or no active plan – this is unpaid.

Repeat this for both stores to compare.

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Step 3: Rename the Paid Store for Clarity (Optional)

To make it easier to recognize in the future:

1. Go to Settings → Store details

2. Edit the Store name to something like:
   MyStore - Paid or your brand name.

---

Step 4: Delete or Cancel the Extra Store

To delete the store you're not using (unpaid):

1. Open the unwanted store.

2. Go to Settings → Plan.

3. Scroll to the bottom and click “Deactivate store”.

4. Follow the prompts to close it.
   
   
   hey @SCJ25  try this one plz

[Mustafa_Ali]

hey @SCJ25 thank you for your response if you need more help feel free to share and also don't forget to like 😊