I can't add my bank account - 2FA loop

[nayfeee]

I'm trying to add my bank account.

It tells me to add 2FA.

I add 2FA.

It tells me to add 2FA.

I've tried chatting with support but get stuck in an endless loop with the chat-bot there, too.

Has anyone else had this issue?

I've tried:

Removing 2FA and re-adding it

Different 2FA methods

Thanks in adance for any help!

[muldermaria1]

Hi,

I’ve had this issue too. Try these steps:

1. Clear your browser’s cache and cookies.

2. Use a different browser or incognito mode.

3. Double-check that you're logged into the correct account.

4. Disable 2FA, log out, then log back in and re-enable 2FA with a fresh method.

5. Ensure your mobile number is verified for SMS-based 2FA.

If it persists, contact support via email instead of the chatbot. Hope this helps.