I cant delete the stars

[angelvargas]

• Hello everyone,

  I'm currently setting up my Shopify store and have encountered an issue I could use help with. I recently integrated an app called "Core Snippet," which modified my theme's code structure. Now, I have an unwanted star rating display that appears below the main product rating block on my product pages.  

  I've tried to locate the option to remove or hide this extra star rating display through the theme customizer, but unfortunately, I couldn't find anything related to it.

  Could anyone guide me through the steps to remove this extra star rating, or point me in the direction of where I might need to adjust the theme's code? Any assistance would be greatly appreciated!

  Thank you!

[Moeed]

Hey @angelvargas 

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

[angelvargas]

https://pethaven-store.com/products/smart-gps-tracker-works-with-apple-find-my-app-itag-pet-kids-lug... 

[Korede-Agency]

It appears the Core Snippet app integration may have been the cause of the extra star rating.

The easiest option to resolve this is to toggle off the extra Star Ratings or Product Reviews in the sidebar of the theme customizer.
If the option is not available, it will require a manual code removal.

Lastly, if Core Snippet added the stars, you may have to disable the app if the review can't be disabled from the app settings.

Kindly provide your store's URL for proper assessment of the issue.

Kind regards.

[B2Bridge · Accepted solution]

Hi @angelvargas 

I hope you are well. You can follow our instructions below:
1/ Shopify admin > Online store > Edit code
2/ Search for "theme.liquid" file
3/ Open the file and search for </head> tag and add the following code above </head> tag

Here is the code for Step 3:

{% style %}
.rating-wrapper{
    display:none !important;
}
{% endstyle %}

 If this helpful, please let us know by giving us a like and marking its as a solution. Thanks you 😍

[angelvargas]

thanks a lot you just saved my life