I have installed Judge.me reviews on this site but the rating stars do not display

stribley · ‎02-14-2024

I have installed Judge.me reviews on this site but the rating stars do not display. They're a broken image icon kind of display instead. Any way to fix this?

URL: https://annamuseo.com/products/kairi-oil

Template: Dawn 2.1.0

Thanks for any help!

Liquid_xPert_SJ · ‎02-15-2024

Hi @stribley welcome to the Shopify Community,

Can you please put below code into your base.css file or in the judgeme reviews backend CUSTOM CSS section.

Online Theme > Edit Code > base.css file in the theem files.

.jdgm-star {
    font-family: 'JudgemeStar' !important;
}

Thanks

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
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View solution in original post

Liquid_xPert_SJ · ‎02-15-2024

Hi @stribley welcome to the Shopify Community,

Can you please put below code into your base.css file or in the judgeme reviews backend CUSTOM CSS section.

Online Theme > Edit Code > base.css file in the theem files.

.jdgm-star {
    font-family: 'JudgemeStar' !important;
}

Thanks

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee ☕ for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee ☕ for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂

stribley · ‎02-15-2024

That worked. Thank you so much!

DeepImpact · ‎05-25-2024

hey Liqiud_xPert_SJ ,

i have this installed as well, but the stars show up as just boxes when trying to give a review in phones and laptops. the stars show up after and before writing a review but they don't during that. it's confusing as you never get to know if what you've rated is saved or not. could you help me out with that?

Liquid_xPert_SJ · ‎05-25-2024

can you please share the store url

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee ☕ for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee ☕ for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂

DeepImpact · ‎05-27-2024

hey,

it's www.deepimpact.in

and i don't know how to send dms, can you help me with that?

Liquid_xPert_SJ · ‎05-27-2024

you can check my profile.

- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee ☕ for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂- If you need any technical assistance, feel free to send me a DM. You no longer have to search for answers without getting a response.
- Please don't forget to Like and Mark Solution to the post that helped you. Thanks!
- Your Shopify Solution Specialist For further discussion contact: Email ID- Liqud_3xPert_SJ OR Whatsapp
- Buy a Coffee ☕ for me to get more frequently help 🙂
- Hire Me to unlock the full potential of your e-commerce store Now 🙂

gabriela_judge · ‎05-27-2024

Hi @DeepImpact ,

This is Gabriela from the Judge.me support team 🙂

Could you please try applying the CSS below to your theme files to correct the star rating issue?

.jdgm-form__rating .jdgm--on, .jdgm-form__rating .jdgm--off {
font-family: 'JudgemeStar' !important
}

In case the issue persists, could you please contact us at support@judge.me so we can investigate further?

Please feel free to reach out to us at any time!

Best,

I have installed Judge.me reviews on this site but the rating stars do not display

I have installed Judge.me reviews on this site but the rating stars do not display

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