Improve website speed

[CAA]

Hi

We recently lauched our shopify store: 'Audrey & Alfie: Wholesome food for little people (audreyandalfie.com.au)'. When we first tested this our website speed was 90+, but it's now dropped to 39. We are really noticing the slow speed, particularly on the cart and checkout page. 

We are not sure what is causing the issue, but suspect it may be the apps. We have a bundle app, a date picker app and subscription app. All of these are essential to our store, so we can't remove them but would love to know how to improve our speed. 

Please note, we don't have a tech background.

Many thanks

Carly

[Blair · Accepted solution]

Hi @CAA,

Thank you for reaching out to the Community! I'm happy to provide some assistance with improving your site speed, to ensure this gets resolved. 

To get started, I've gone ahead and made a few suggestions that may help improve your site speed. There are 4 main reasons customers will experience slow loading times including: 

• Too many apps trying to load at one time: The more apps that are running at once, the longer the loading times will be. Determine if you really need all those apps and If you're not using them at all, then you should remove them. As you are currently using a few apps, it is expected that your site speed will decrease slightly to accommodate those apps. 
• Theme customizations: When you edit or customize themes, file sizes can increase and affect your store speed. If you have a heavily customized theme, this may be something to take into consideration. 
•  Image sizes: The larger the image size and the more videos and slideshows you display, the longer it will take to load. We also have a great blog article with 10 Must Know Image Optimization Tips. 
• The end-user/customer browser, device, and internet connection: This is something you won't have control over of course, but it is good to keep in mind. 

Additionally, I recommend checking out our Improving Your Online Speed Score document as it touches on a few more tips and suggestions. If you are using a Free Shopify Theme, we may be able to investigate further to provide basic performance improvements. You can learn more about the support available, in our Support For Themes document. 

You may also consider hiring a Shopify Expert. They are trusted third-party agencies and freelancers that work to help improve your business! To learn more, you can check out our Expert Marketplace. 

Please let me know if there's anything else I can assist with. 

[CAA]

Hi @Blair 

Thanks so much for this helpful advice!

We have a custom font (which we are keen to retain), and three apps which are critical to our store's' functioning, so after reading this I suspect these are the main culprits. We had optimised images on one stage, but I will also go back and see if we can make any further improvements based on your tip sheet. 

We have a paid theme - Modular. Can you please let me know if you think a shopify expert could assist given the above. 

Many thanks

Carly

[BSS-Commerce]

Hi @CAA 

We've carefully checked your website and found your problem quite complicated. So we suggest hiring a developer.

It's what we can help with an optimal solution. If you need help from our expert, kindly share your request with us via Shopify experts: https://experts.shopify.com/bss-commerce/services?utm_source=Shopify+Community&utm_medium=Post+reply...

We will check it and give you a detailed solution. We're looking forward to working with you.