IMPULSE Theme : VIDEO on HERO slideshow cannot play on mobile

idizun
Shopify Partner
3 0 0

Hi Guys,

I have VIDEO on HERO slideshow that cannot play on IOS mobile.

Please help.

This is the site.

https://lovinglysigned.com.sg/

Replies 2 (2)

oscprofessional
Shopify Partner
15905 2378 3087

@idizun 
Hii This error can occur either from the browser support side or from the code side. Can you share your website admin details? So after checking, I can provide you with a proper solution.
Thanks

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idizun
Shopify Partner
3 0 0

@oscprofessional do I need to paste here the website admin details? I am not the admin. I'm only the developer. I can give you the account that I am using. Just let me know where I can send that.