Solved

Inventory Issues Pop Up at Checkout

ViamedLtd
Excursionist
18 1 1

We have set a certain amount of stock to be available for Shopify only but this does not mean we don't have additional stock which hasn't been allocated.

 

When a customer adds an item and the qty required is not available a pop up shows "inventory issues".

I want to be able to edit this text.

 

But how?

 

Any help would be gratefully received.

Thanks

 

ViamedLtd_0-1689589803771.png

 

Accepted Solution (1)
ViamedLtd
Excursionist
18 1 1

This is an accepted solution.

Thank you for your help, I have sorted it out. 

Online Store

Edit Default Theme Content

Type the text to search

Then edit..

ViamedLtd_0-1690289853268.png

 

 

 

View solution in original post

Replies 7 (7)

Kalen_Jordan
Shopify Partner
436 14 61

Little bit of a different approach to solving this, but what if instead you had a way to automatically sync your actual inventory levels to shopify so that the inventory level in shopify was accurate at any time?

Kalen Jordan
Platform Advocate
MESA - Shopify Automation You've Love
ViamedLtd
Excursionist
18 1 1

Thanks for the suggestion, but we are providing a percentage of the stocks availability which is only updated on a weekly basis. This is so that we can still serve our core customers, we haven't sold online for over 10 years (via our own shop) and only launch this shop this year.

Kalen_Jordan
Shopify Partner
436 14 61

Ah I see. I'm not sure where / what format you're pulling the inventory from on a weekly basis, but one solution there would be to automate the inventory updates so they happen roughly in real time.

 

Even if you do modify that message, you're likely losing sales because if a customer sees a message that something is out of stock, they are likely going to leave even if the message is tweaked.

 

That said, I'm guessing there is probably a way to tweak that message in the theme settings. Don't know exactly where that would be off hand though.

Kalen Jordan
Platform Advocate
MESA - Shopify Automation You've Love
ViamedLtd
Excursionist
18 1 1

Thanks for your help, at this moment this is how our MD would like the stock to run and doesn't want to connect directly to our Inventory System so I'm stuck with my weekly spreadsheet upload. I appreciate what you're saying about losing sales but hopefully if someone can tell me how to tweak the message it will keep some sales live. Thanks again for your response.

Kalen_Jordan
Shopify Partner
436 14 61

Gotcha - thanks for clarifying. Best of luck with that!

Kalen Jordan
Platform Advocate
MESA - Shopify Automation You've Love
ViamedLtd
Excursionist
18 1 1

This is an accepted solution.

Thank you for your help, I have sorted it out. 

Online Store

Edit Default Theme Content

Type the text to search

Then edit..

ViamedLtd_0-1690289853268.png

 

 

 

Syedharis93
Shopify Partner
1 0 0

hello i want to show Inventory Issues Pop Up when the customer click add to cart button so how can do this when exceed value of availability product right now Inventory Issues Pop Up show when i click buy it now button but i want to show on both scenario kindly help me out Thanks

Syedharis93_0-1699470593453.png