Is there a way for Shopify to automatically remove the sold out items from someone's cart?

Regan23
Visitor
2 0 0

Is there a code or recommended app to remove sold out products from customer's carts? 

Replies 4 (4)

ThePrimeWeb
Shopify Partner
2138 614 487

Hey @Regan23,

 

Are you allowing users to add items to the cart even when they are sold out? Shopify removes all abandoned carts in 10 days automatically. 

Was I helpful?

Buy me a coffee

🙂

Need help with your store? contact@theprimeweb.com or check out the website
Check out our interview with Shopify!

Regan23
Visitor
2 0 0

Hi @ThePrimeWeb, People are putting products in the cart when they are still available and then the products sells out and if they have it in their cart they are still able to purchase it.  

ThePrimeWeb
Shopify Partner
2138 614 487

If you have allowed people to purchase after the item is out of stock, then it will allow them to.

ThePrimeWeb_0-1715828054376.png

Make sure this isn't checked

 

Was I helpful?

Buy me a coffee

🙂

Need help with your store? contact@theprimeweb.com or check out the website
Check out our interview with Shopify!

Sandy-Stoq
Shopify Partner
15 1 1

Hi there! If your customers have sold out products in their cart, Shopify will automatically block checkout when they try to complete the purchase. Your customers can buy out of stock products only if you have 'Continue selling when out of stock' enabled on your products. Have you checked if this setting is enabled?


Restock Rocket: Recover lost sales with Back in stock alerts & Preorders


- Check us out on App Store: Restock Rocket
- If my reply helped, please hit Like and Accept solution.