Shopify themes, liquid, logos, and UX
We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more
Is there a code or recommended app to remove sold out products from customer's carts?
Hey @Regan23,
Are you allowing users to add items to the cart even when they are sold out? Shopify removes all abandoned carts in 10 days automatically.
Hi @ThePrimeWeb, People are putting products in the cart when they are still available and then the products sells out and if they have it in their cart they are still able to purchase it.
If you have allowed people to purchase after the item is out of stock, then it will allow them to.
Make sure this isn't checked
Hi there! If your customers have sold out products in their cart, Shopify will automatically block checkout when they try to complete the purchase. Your customers can buy out of stock products only if you have 'Continue selling when out of stock' enabled on your products. Have you checked if this setting is enabled?
Founder & CEO, Artos Software