Issue with Shopify Checkout Page Loading Slowly

Issue with Shopify Checkout Page Loading Slowly

Retail-Innovato
Tourist
13 0 2

Hey everyone, I'm running a Shopify store, and lately, I've noticed that the checkout page is loading very slowly. It takes several seconds to process, which might be causing drop-offs. I've already tried reducing app usage and optimizing images, but the issue persists.

Has anyone else faced this problem? Are there any specific settings or third-party solutions that could help speed up the checkout process? Any advice would be appreciated!

Retail Innovator
Replies 2 (2)

Promer-Alena
Shopify Partner
250 26 106

Hi @Retail-Innovato 

 

Here are a few things I think you can check and optimize:

 

  1. Reduce checkout customizations – If you're using Shopify Plus with checkout.liquid customizations, excessive scripts or third-party fields can slow things down. Try simplifying them.
  2. Minimize third-party apps & scripts - Even after reducing apps, some may still inject scripts into checkout. Use Shopify's Theme Inspector to find slow-loading elements.
  3. Enable Shopify's native checkout features – Shopify’s default checkout is highly optimized. If possible, avoid external payment gateways that redirect users (like PayPal Express) and stick with Shopify Payments for a smoother experience.

Bundler-Manuel
Astronaut
838 43 98

Hey there @Retail-Innovato  It sounds like you’ve tried the basic troubleshooting steps, so I’d recommend reaching out to the Shopify support team to get in touch with one of the Shopify devs.

Emmanuel
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