Issue with Venture Theme Images

[PhoenixSC]

Hi! I hope someone can help. I contacted support, but have not heard back. 

My images were working fine, but I recently uploaded new images and it was only showing one image on the site instead of all the images I uploaded.

I then went into older products and saw that you couldn't click on the second image thumbnail, when this was working before.

Anyone else have the same issues?

[KetanKumar]

Hello, @PhoenixSC 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

[PhoenixSC · Accepted solution]

Hi! Shopify support managed to sort it out for me.

[tiah1802]

Can someone assist me with this issue as well? Only the first images show but you can't select the second images.

[KetanKumar]

@tiah1802 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

[tiah1802]

it’s www.studuichicc.com

[KetanKumar]

@tiah1802 

store doesn't work

[tiah1802]

My bad misspelled. Was late 😞

www.studiochicc.com

[KetanKumar]

@tiah1802 

no rush

thanks for update can you please show me issue images 

[tiah1802]

the best example is any product page with multiple images you can’t click on any of the additional images 

see here:

https://studiochicc.com/products/digital-business-card

when you try to click on the second pic it doesn’t work 

[KetanKumar]

@tiah1802 

yes your js file issue please revert your last code, app, and third party code and check or download fresh theme also check this 

[tiah1802]

Omg this sounds overwhelming. Is there anyone who can go in and fix? I don’t want to break anymore code. I added a few apps so I have no idea which one did it. And I just launched a product today so breaking things would not be good right now. 

[KetanKumar]

@tiah1802 

oh i see can you please  just disable one by one and check