Issue with Venture Theme Images

Solved
PhoenixSC
Excursionist
36 1 4

Hi! I hope someone can help. I contacted support, but have not heard back. 

My images were working fine, but I recently uploaded new images and it was only showing one image on the site instead of all the images I uploaded.

I then went into older products and saw that you couldn't click on the second image thumbnail, when this was working before.

Anyone else have the same issues?

Accepted Solution (1)
PhoenixSC
Excursionist
36 1 4

This is an accepted solution.

Hi! Shopify support managed to sort it out for me.

View solution in original post

Replies 12 (12)
KetanKumar
Shopify Partner
36591 3628 11815

Hello, @PhoenixSC 

Welcome to the Shopify community!
and Thanks for your Good question.

Please share your site URL,
So I will check and provide a solution here.

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
PhoenixSC
Excursionist
36 1 4

This is an accepted solution.

Hi! Shopify support managed to sort it out for me.

tiah1802
Tourist
5 0 4

Can someone assist me with this issue as well? Only the first images show but you can't select the second images.

KetanKumar
Shopify Partner
36591 3628 11815

@tiah1802 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
tiah1802
Tourist
5 0 4
KetanKumar
Shopify Partner
36591 3628 11815

@tiah1802 

store doesn't work

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
tiah1802
Tourist
5 0 4

My bad misspelled. Was late 😞

www.studiochicc.com

KetanKumar
Shopify Partner
36591 3628 11815

@tiah1802 

no rush

thanks for update can you please show me issue images 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
tiah1802
Tourist
5 0 4

the best example is any product page with multiple images you can’t click on any of the additional images 

see here:

https://studiochicc.com/products/digital-business-card

when you try to click on the second pic it doesn’t work 

KetanKumar
Shopify Partner
36591 3628 11815

@tiah1802 

yes your js file issue please revert your last code, app, and third party code and check or download fresh theme also check this 

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
tiah1802
Tourist
5 0 4

Omg this sounds overwhelming. Is there anyone who can go in and fix? I don’t want to break anymore code. I added a few apps so I have no idea which one did it. And I just launched a product today so breaking things would not be good right now. 

KetanKumar
Shopify Partner
36591 3628 11815

@tiah1802 

oh i see can you please  just disable one by one and check

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing