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Lead collection popup troubleshooting - urgent

Solved

Lead collection popup troubleshooting - urgent

Sivadarshan
Shopify Partner
406 2 90

I'm using Omnisend for the lead collection popup. In the mobile view, I need help troubleshooting the checkbox layout. I want the checkboxes to appear in a single row—just like they do on desktop. If that’s not possible, is it at least possible to reduce the line height between “Hip & Joint” and “General Wellness”?

You can check what I mean on our website. I’ll share the link below—please review it in mobile view.

Disclaimer: Please make sure to check this on a mobile device.

 

website: https://thetruthfultail.com/

 

Screenshot 2025-06-14 115059.png

Accepted Solution (1)
TheScriptFlow_
Shopify Partner
848 63 106

This is an accepted solution.

Basically,

I am using the id of the section. That's why it does't seems to be work. So that's seems to not work for you. Would you like to share the whole code of the popup section so that I update it and provide to you.

Thanks

- Need a Shopify Specialist? Chat on WhatsApp +923036471248 Or Email at info@thescriptflow.com

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


- If my solution was helpful, mark it as a solution and hit the like button!

View solution in original post

Replies 7 (7)

TheScriptFlow_
Shopify Partner
848 63 106

In order to show two columns on Mobile then you need to paste the following code in the end of base.css file.

@media only screen and (max-width: 767px) {
.omnisend-form-684d0abf50692b4565082670-column-684d12f35a12d352e1148fb4 {
    justify-content: space-between !important;
    flex-direction: row !important;
}
}

Results:

 

TheScriptFlow_0-1749883718618.png

 

- Need a Shopify Specialist? Chat on WhatsApp +923036471248 Or Email at info@thescriptflow.com

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


- If my solution was helpful, mark it as a solution and hit the like button!

Sivadarshan
Shopify Partner
406 2 90

@TheScriptFlow_ Sorry it's not working, please help me to sort out this

TheScriptFlow_
Shopify Partner
848 63 106

This is an accepted solution.

Basically,

I am using the id of the section. That's why it does't seems to be work. So that's seems to not work for you. Would you like to share the whole code of the popup section so that I update it and provide to you.

Thanks

- Need a Shopify Specialist? Chat on WhatsApp +923036471248 Or Email at info@thescriptflow.com

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


- If my solution was helpful, mark it as a solution and hit the like button!

Sivadarshan
Shopify Partner
406 2 90

@TheScriptFlow_ Sorry, I'm using an external app named omnisend for this, So I don't know how to get the code, is there any possible way to sort this out.

TheScriptFlow_
Shopify Partner
848 63 106

If your app gave you option to add the custom code then paste the code in his custom code input field

- Need a Shopify Specialist? Chat on WhatsApp +923036471248 Or Email at info@thescriptflow.com

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


- If my solution was helpful, mark it as a solution and hit the like button!

Sivadarshan
Shopify Partner
406 2 90

@TheScriptFlow_, can you please recheck the popup? I have changed the popup, so is there any way to sort it out? Sorry for the thing 

TheScriptFlow_
Shopify Partner
848 63 106

I cannot see the check-boxes anymore. Would you like to revert it back so that I can take a look.

Thanks 

- Need a Shopify Specialist? Chat on WhatsApp +923036471248 Or Email at info@thescriptflow.com

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


- If my solution was helpful, mark it as a solution and hit the like button!