I'll be happy to help you out with this.
Sorry to hear you are experiencing an issue with accessing your store, did you receive any messages in your admin prior to not being able to access it? In order to get this resolved, we need to directly access your account which means you will need to chat with our support team.
Let me know how you do with the information above! I'm happy to answer any questions you think of as you work on your business
Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog