Logo Issue. Aspect ratio must be between 100:1 and 1:100

[Pnutty]

Hi all

Working on a new template but never had this issue working with the same template.

Uploading the logo gives me the following error message

Aspect ratio must be between 100:1 and 1:100

Google isn't helping me here. Any help would be great.

Thanks

[DaisyVo]

Hi @Pnutty 

The error message indicates that the logo's aspect ratio must be between 100:1 and 1:100. This means the width-to-height ratio must fall within that range. To fix it:

1. Check the aspect ratio of your logo using an image editor.
2. Adjust the width or height to fit within the required ratio range.
3. Save and re-upload the logo.

Make sure the ratio (width/height or height/width) falls between 100:1 and 1:100, meaning it should not be extremely wide or tall compared to the other dimension.

If you have other questions, I will also answer them.

Best regards,

Daisy