Main product image not showing on front end, only variant image

Main product image not showing on front end, only variant image

outdoorarmory
Tourist
31 0 12

Hi everyone,

 

Please see attached two pictures. First picture shows that on the back end we have an image showing two variants of the product as main image.

Main Product Image.png

 

 

However, when we look at the front end (second picture) only the gray variant is showing as main product image. Is there anything we are doing wrong?

 

Main Product Image - Front End.png

 

Website: theoutdoorarmory.com

Specific link: https://theoutdoorarmory.com/collections/leki

Theme: Xtra

 

Thanks in advance.

 

Outdoor Armory

Replies 3 (3)

DaisyVo
Shopify Partner
2848 341 398

Hi @outdoorarmory 

 

Since you are using the paid theme so we can't check it further. Could you please contact dev theme for further information about it?

 

Thank you so much!

 

Best,

Daisy - Avada Support Team.

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outdoorarmory
Tourist
31 0 12

Hi DaisyVo,

 

How do I contact the Dev Theme of my current theme, please?

 

Thanks,

OA

DaisyVo
Shopify Partner
2848 341 398

Hi @outdoorarmory 

 

You can contact theme provider directly here in your theme setting: https://prnt.sc/3Da6sDgKTy-9 

 

Or you can contact Shopify support team via this live chat channel https://help.shopify.com/en/support/topic-select/login-issue/contact/chat and ask them to help you connect with the theme provider.

 

Thank you so much! 

Please let us know if our reply is helpful by giving it a Like or marking it as a Solution!

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