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metafield

metafield

ghanidev
Shopify Partner
1 0 0

Multi-line text

ghanidev_0-1728993393605.png

 

ghanidev_1-1728993485343.png


this multi line meta field works fine but from last 4 days it stop working   i am unable to add text here.

or same with meta description

ghanidev_2-1728993582836.png

this is the bug from shopify 

 

Reply 1 (1)

DaisyVo
Shopify Partner
4469 501 598

Hi @ghanidev 

It looks like the multi-line text metafield issue you're facing may be a bug with Shopify's platform. Here are a few things you can try to resolve it:

  1. Clear Cache and Cookies: Sometimes browser cache issues cause problems with Shopify admin.
  2. Try a Different Browser: Test it in another browser or incognito mode.
  3. Check for Shopify Updates: Ensure your store is up to date, as bugs are often fixed in updates.
  4. Contact Shopify Support: If the issue persists, it’s best to report this directly to Shopify’s support team for further assistance.

 

If you have other questions, I am willing to answer them more.

 

Best regards,

Daisy

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