Missing letters on mobile for picture with text box

Therena
Tourist
5 0 1

 I am running into a problem where my image with text box is missing letters in the mobile version. It works fine on the desktop. 

I have rewritten, restarted, reloaded, reformatted and it still shows up like this. 

 

https://www.therena.art/pages/star-found

 

Please help. 

 

Screenshot_20230620-085101_Chrome.jpg

Replies 8 (8)
HazilStudiosNYC
Shopify Partner
112 18 23

Huh that's fascinating.
Do you mind sharing a URL? Happy to take a look.

Flo | Co-Founder and CEO; Hazil Studios
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Therena
Tourist
5 0 1
HazilStudiosNYC
Shopify Partner
112 18 23

Thanks!


It seems to be looking fine on my end. 
What device are you using to preview on mobile? iOS?

The font seems a little funky on my end but I'm not entirely sure if that's on purpose. Otherwise I can take a look.
Screenshot 2023-06-20 at 6.19.51 PM.png

Flo | Co-Founder and CEO; Hazil Studios
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- Was your question answered? Mark it as an Accepted Solution
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Therena
Tourist
5 0 1
The font should be a normal font. I am using a samsung S10edge, so android.
HazilStudiosNYC
Shopify Partner
112 18 23

I just noticed the text itself has a styling with a styling.

Try writing the section again without any formatting to your font and without pasting.





Should look like this:
Screenshot 2023-06-20 at 8.43.56 PM.png

but looks like this:
Screenshot 2023-06-20 at 8.43.09 PM.png

Flo | Co-Founder and CEO; Hazil Studios
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- Was your question answered? Mark it as an Accepted Solution
- Want fast help? Check outour live chat
Therena
Tourist
5 0 1

I got a hold of support, which is probably why it shows up like that on your end. Hopefully it works for others. My end it still has the missing letters even after clearing my cookies/cache. I decided just to give up on this and take away that text. But thank you very much for your help. ^_^

Moeed
Shopify Partner
3050 760 924

Hey @Therena 
Kindly share your Store URL and Password if enabled

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Therena
Tourist
5 0 1