MISSING PRODUCT IMAGE ON COLLECTION PAGE - BROADCAST

robbieboy123
New Member
7 0 0

Hi Community,

 

We are having an issue on our site whereby we are missing product images on all new products we upload when on the collection page only.  Instead we only see a white box where the product image should be displayed no matter how many product images we upload or no matter how many new products we create. Please see this screenshot.  

 

Screen Shot 2021-11-20 at 9.40.19 AM.png

We have noticed this only appears to be happening on desktop view (we have tested on multiple computers and on chrome and safari) as we can see the missing product images on the collection page on our mobile. See this screenshot.

 

IMG_0335.jpg

All very strange. Any ideas how to resolve this? We are using Broadcast theme.  

 

Thanks!

Reply 1 (1)
dmwwebartisan
Shopify Partner
9731 2226 3053

@robbieboy123 

Please share your store URL!

Thanks!

If helpful then please Like and Accept Solution | Email: dmw.webartisan@gmail.com | Instagram: @dmw.webartisan
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