Mobile Responsiveness Featured Collection Boxes URGENT

joshsadler98
Pathfinder
114 3 33

Hey guys,

On mobile for my homepage, I am getting some mobile responsiveness issues. The featured collection div boxes are way too small for the text. I am wanting to expand them to the box area show in the image below so customers can read text! It's quite urgent as we've lost a few customers due to it being hard to view!

If anyone could please help! It maybe easier if you go on the link below and checkout the mobile view for them.

www.directcomputers.co.uk 

joshsadler98_0-1636928031098.png

 

Replies 7 (7)
Don
Shopify Staff
1600 107 216

Hi there @joshsadler98!

Thanks for outlining your query for us here and for sharing a link to your store, that's great!

Could you also confirm the name of the theme you're using currently as it was originally downloaded, so we can check on how you might get support for this theme?

Should you prove to need theme customisation that is not supported by the developers of your theme, you can still look into getting some custom coding done by hiring a Shopify Expert Developer.

You mentioned you had lost some sales as a result of this issue, did you get reports from potential customers or other feedback on this?

 

Don | Social Care @ Shopify 
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ProfitLabs
Shopify Partner
77 5 11

Hi @joshsadler98 ,

Your site is using Flickity carousal , this my assumption is a custom implementation , it should not be a challenge to achieve what you require , but for that I would need to have a look in your code, how you have used the library.

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .
joshsadler98
Pathfinder
114 3 33

Would you like me to provide collaborator access? If it would help

ProfitLabs
Shopify Partner
77 5 11

sure I can check, sending a private message.

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .
ProfitLabs
Shopify Partner
77 5 11

Hi @joshsadler98 ,

 

I have updated your store with your requirement, please check. the theme is called Latest Working - edited by ProfitLabs

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .
joshsadler98
Pathfinder
114 3 33

That's amazing thank you so much i hope it wasn't too difficult. Do you have any suggestions on how to make the buttons inline with the other boxes?

joshsadler98_0-1636989587513.png

 

ProfitLabs
Shopify Partner
77 5 11

Hi @joshsadler98 

I had a look at your store and I have few important observations to share, shopify limits the number of private messages here, so we can continue this on my email - abhinav@profitlabs.shop

Abhinav | Shopify Partner
- If helpful, please Like and Accept Solution.
- if you Want to modify or Customize your theme , Please contact me directly at abhinav@profitlabs.shop
- Creator of Profit Bundles - Easily Track Inventory for Multi SKU Bundles, Gift Boxes, Packs, Bogo .