We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

mobile theme problems URGENT cannot view site on mobile

Solved

mobile theme problems URGENT cannot view site on mobile

f2thak
Excursionist
21 0 3

Having weird issue last few days or so

 

Cannot view my site on mobile, tried multiple devices and browsers

 

I also have a WebView app which no longer works either

 

www.holdcom.com.au

 

Screenshot_20250407_090223_Opera[1].jpg

Accepted Solution (1)

tim
Shopify Partner
4812 598 1733

This is an accepted solution.

Are you able to pause/disable your integration with Podium?

If i disable Javascript from their site in my browser your site works fine.


not 100% but worth trying.

If my post is helpful, hit the thumb up button -- it will help others with similar problem to find a solution.
I can be reached via e-mail tairli@yahoo.com

View solution in original post

Replies 4 (4)

tim
Shopify Partner
4812 598 1733

This is an accepted solution.

Are you able to pause/disable your integration with Podium?

If i disable Javascript from their site in my browser your site works fine.


not 100% but worth trying.

If my post is helpful, hit the thumb up button -- it will help others with similar problem to find a solution.
I can be reached via e-mail tairli@yahoo.com
f2thak
Excursionist
21 0 3

You are an absolute legend!!

 

That was it!  Not happy as I pay $900 a month for it

tim
Shopify Partner
4812 598 1733

Well, it's a good reason to force them to fix the problem...

If my post is helpful, hit the thumb up button -- it will help others with similar problem to find a solution.
I can be reached via e-mail tairli@yahoo.com

omerbyrk
Tourist
5 1 0

Hi dear,

 

You can use the Webvify service to convert your store into a mobile app.

It provides end-to-end support, from developing the app to publishing it on Google Play and the App Store. Furthermore, it requires no subscription — just a one-time payment, and you pay only after your app is released on the stores.

 

Give it a try!