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My product image is trarnsparent or has a white overlay in brooklyn theme

New Member
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My product image is trarnsparent or has a white overlay in Brooklyn theme. Here's the link to it

Here's what it looks like



My url is

Reply 1 (1)
Shopify Staff
Shopify Staff
1415 258 258

Hey @Newworldprintin.

Thanks for reaching out.

I appreciate the screenshots that you have added and providing the online store URL. Looking into this, it looks like you have a password protection page on the online store so I am unable to view the product images. You can remove the password protection page on the store by navigating to Online store > Preferences > Password protection. Just gather some additional context, have you made any custom coding changes to the theme? I would suggest making sure that the images that you are using for the products are clear and easy to view.

Looking forward to your reply.

Ollie | Social Care @ Shopify 
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