What's your biggest current challenge? Have your say in Community Polls along the right column.

My shopify website loads and disappears.

My shopify website loads and disappears.

bombaebrand
Visitor
1 0 0

Hello, I have been experiencing an issue with my website loading and disappearing on mobile browsers ever since i initially updated it, which was about a month ago. I have cleared the cache and browsing history but nothing has changed. I have also tried loading in from several different devices on safari and google chrome. It will fully load on google chrome at times but it is not consistent. I'm not sure how this can be fixed and its incredibly frustrating. I also have this issue when trying to edit the site from my computer. The store website is http://bombaebrand.com . Help would be greatly appreciated.

Replies 4 (4)

cfaust
Shopify Partner
6 0 1

I'm having issue as well. Pages show content then after a second, content disappears. This is happens when editing backend and when viewing the site on Safari. Any word how to fix?

ankittyagi20
Visitor
1 0 0

Getting the same issue in chrome and safari both.

Tidmand
Visitor
1 0 0

Hi Bombaebrand, how did you solve the issue?

cfaust
Shopify Partner
6 0 1

Hi - I had to update the theme version and that fixed the issue.