Navigation not working

something4andie
Tourist
5 0 3

HI guys,

I'm using debut theme and my top navigation isn't working to get through products etc at the moment.

www.montrachet.myshopify.com password is Montrachet4006!

Please help!

Replies 3 (3)
Nia
Shopify Staff
173 15 24

Hi, @!

I need to gather more context so I can further look into this for you.

  • Did you make any changes to the theme coding?
  • Do you have a sub-domain set up?

Please feel free to include any screenshots that may help otherwise this may be better looked into by our live Support Advisors. Once I hear back from you, we'll see what the next best steps are!

Nia | Social Care @ Shopify 
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something4andie
Tourist
5 0 3
I have various apps installed which would have affected the code.

I don't think there is a sub-domain set up at this stage. I have inherited
this site from a previous employee though so I can't be sure there never
was.



Nia
Shopify Staff
173 15 24

Hi, @!

In this case, it would be beneficial for you to reach out to our Shopify Support Advisors on live chat/callbacks as they will be able to authenticate and access your store settings to pinpoint where the issue is exactly. Depending on what the issue is, they may need to escalate this to our Theme Support team who can support this query as it is the Debut theme!

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog