I need to gather more context so I can further look into this for you.
Please feel free to include any screenshots that may help otherwise this may be better looked into by our live Support Advisors. Once I hear back from you, we'll see what the next best steps are!
In this case, it would be beneficial for you to reach out to our Shopify Support Advisors on live chat/callbacks as they will be able to authenticate and access your store settings to pinpoint where the issue is exactly. Depending on what the issue is, they may need to escalate this to our Theme Support team who can support this query as it is the Debut theme!
Have you created a collection on your online store and experienced an issue with adding yo...By Ollie Aug 24, 2022