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Need help with a visual bug by Shopify Inbox

New Member
2 0 0

Hi everyone,

I have a problem with the Shopify inbox app. I tried reaching out to customer support of Shopify and they refer me to the developers of my theme. I reached out to the developers of my theme and they're saying that it's a third-party app and they are not able to help me which makes sense since it's Shopify's app. The problem that I'm having is that it's overlapping with my sticky checkout button. 

I'd like to have the Shopify inbox app button behave like the back-to-top button. Please see the video recording:
 hope someone can help me out here. 

Replies 2 (2)
Shopify Partner
284 42 85


I think you should disable the Chat with us button on the product page.

New Member
2 0 0

Yeah, looks like. That's going to be the answer for this.