How can I remove the persistent play button on my mobile site?

BallisticLuq
Visitor
3 0 0

Hello,

So I recently got my website designed. Originally my site had some animation in the background which later got removed as I didnt like it. But for some weird reason, on mobile on low power mode the play button is still there? 

 

is there a way to remove this?

 

btw im a complete beginner so if there is a solution to this please lmk the full details on how to remove it

 

Thank you 🙂

Replies 6 (6)

solverStaff
Shopify Expert
359 40 69

Hello @BallisticLuq 

Which things do you want to remove from your website? Can you share a screenshot, please?

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BallisticLuq
Visitor
3 0 0

Hello, Thanks for your reply. I have attached a screenshot image0 (3).png

SAN_MSWEB
Shopify Expert
927 111 116

Hi @BallisticLuq 

 

Thank you for sharing the screenshot. Can you pls share me the store password so i can enter the store and give you the exact solution.


Regards,

Santanu

If it’s helpful to you, please mark it as a solution.  


Need Help with Shopify Design, Migration, Speed, or Custom tasks?  
email: hi@mswebdesigner.com
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BallisticLuq
Visitor
3 0 0
Hi Yes the password is
LIGHTNIN9

GemPages
Shopify Partner
5588 1261 1207

Hello @BallisticLuq 

 

To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?

 

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business


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SAN_MSWEB
Shopify Expert
927 111 116

Hi @BallisticLuq 

I hope you are doing good and welcome to the Shopify Community!

I am Santanu from MS Web Designer (Top Rated Shopify Certified Experts and eCommerce Consultant from Singapore).

Can you please share your store URL, and pls let us know which play button do you want to remove from your website?


Regards,

Santanu

If it’s helpful to you, please mark it as a solution.  


Need Help with Shopify Design, Migration, Speed, or Custom tasks?  
email: hi@mswebdesigner.com
Try Our Conversion Booster app to get more sales | Connect Our Founder Linkedin