Need play button removed

[BallisticLuq]

Hello,

So I recently got my website designed. Originally my site had some animation in the background which later got removed as I didnt like it. But for some weird reason, on mobile on low power mode the play button is still there? 

is there a way to remove this?

btw im a complete beginner so if there is a solution to this please lmk the full details on how to remove it

Thank you 🙂

[solverStaff]

Hello @BallisticLuq 

Which things do you want to remove from your website? Can you share a screenshot, please?

[GemPages]

Hello @BallisticLuq 

To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

[SAN_MSWEB]

Hi @BallisticLuq 

I hope you are doing good and welcome to the Shopify Community!

I am Santanu from MS Web Designer (Top Rated Shopify Certified Experts and eCommerce Consultant from Singapore).

Can you please share your store URL, and pls let us know which play button do you want to remove from your website?

Regards,

Santanu

[BallisticLuq]

Hello, Thanks for your reply. I have attached a screenshot 

[SAN_MSWEB]

Hi @BallisticLuq 

Thank you for sharing the screenshot. Can you pls share me the store password so i can enter the store and give you the exact solution.

Regards,

Santanu

[BallisticLuq]

Hi Yes the password is
LIGHTNIN9