New products not showing up in collection page on web

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New products not showing up in collection page on web

dorfke
Excursionist
35 1 4

Hi,

 

recently I added a few new products to my store and some of these are not showing up in my webshop under their respective collection. If I search on the website, I can see thee products, If I browse through the collection in shopify Itself, I can see the products but for some kind of reason they are not showing up in my store. I compared two products in shopify (one showing, the other one not) and I cannot see any differences but maybe I miss something

Below a screenshot of my collection: first and third product do not appear under this collection on the webpage, but do show up in my collection in shopify. This is an existing store that has been around for 3 years but this si the first time I h

 

dorfke_0-1677074071196.png

 

Accepted Solution (1)
dorfke
Excursionist
35 1 4

This is an accepted solution.

hey @Moeed  I found the solution 🙂

You got me thinking, which is good. Apparently the issue was with one of my apps (Smart Product Filter & Search) which needed to sync again and after the sync, the products reappeared

 

Thanks!

View solution in original post

Replies 8 (8)

Moeed
Shopify Partner
7513 2029 2495

Hey @dorfke 
Follow these steps and let me know if it works.

1) Go to your Shopify admin page.
2) Click on Products
3) Open the product which is not appearing in the collection.
4) In the right corner you will see "Product Status" tab.
5) Make sure your product status is set to Active
6) Click on Manage 
7) Make sure "Online Store" is checked.

Let me know if it works! 🙂

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Custom Design | Advanced Coding | Store Modifications


dorfke
Excursionist
35 1 4

hey @Moeed  I tried that but everything was already correct:

 

dorfke_0-1677501028901.png

 

suyash1
Shopify Partner
10979 1358 1735

@dorfke - can you please share this page link?

To build shopify pages use PAGEFLY | Contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
dorfke
Excursionist
35 1 4

This is an accepted solution.

hey @Moeed  I found the solution 🙂

You got me thinking, which is good. Apparently the issue was with one of my apps (Smart Product Filter & Search) which needed to sync again and after the sync, the products reappeared

 

Thanks!

Moeed
Shopify Partner
7513 2029 2495

Your Welcome. I'll appreciate it if you Mark it as Solution as well! 🙂

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Custom Design | Advanced Coding | Store Modifications


loxandfox
New Member
6 0 0

how did you get that app to sync?  i'm having the same issue so many of my products aren't showing up.  

 

dorfke
Excursionist
35 1 4

Yes, just hit the sync button in the Smart filter app

loxandfox
New Member
6 0 0
How do i find that ?