Nightmare - Product description not visible - Dawn 15,0.1 theme

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Nightmare - Product description not visible - Dawn 15,0.1 theme

heelsluxxx
Excursionist
14 0 4

dear community, 

I checked all similar discussions before asking you. I am trying to sort out a huge issue, 

Basically, I cannot see any product description in my shop:

https://theheelsluxxx.com/products/supreme-chain-high-heels-stiletto 

 

I checked theme.liquid and the other folders in code to see if there was anything related to prod description, but nothing came out.

Is there anyone who faced the same thing as me? 

I really appreciate any help you can provide.

Accepted Solution (1)

J2112O
Shopify Partner
11 2 5

This is an accepted solution.

Hi, this is a long shot but in the customizer for the default product, you don't accidentally have the little eye icon turned to hide do you? If the eye icon has a slash through it then it is hidden and that may be why you are not seeing the product description.

J2112O_0-1722390691033.png

 

View solution in original post

Replies 6 (6)

PageFly-Richard
Shopify Partner
4971 1112 1795

Hi @heelsluxxx 

 

This is Richard from PageFly - Shopify Page Builder App

 

You can follow my steps above to get this solved

Step 1: Online Stores > Themes > More Actions > Edit code

Step 2: in the search bar, find and open main-product 

PageFlyRichard_0-1722385544381.png

 

Once you have the file opened, simply revert the file to the original version 

 

Also make sure your product have the description for it

 

Hope this can help you solve the issue 

 

Best regards,

Richard | PageFly 

Please let me know if it works by giving it a Like or marking it as a solution!


➜ Optimize your Shopify store with PageFly Page Builder (Free plan available) 


All features are available from Free plan. Live Chat Support is available 24/7.

J2112O
Shopify Partner
11 2 5

This is an accepted solution.

Hi, this is a long shot but in the customizer for the default product, you don't accidentally have the little eye icon turned to hide do you? If the eye icon has a slash through it then it is hidden and that may be why you are not seeing the product description.

J2112O_0-1722390691033.png

 

Dan-From-Ryviu
Shopify Partner
11326 2216 2385

Hi @heelsluxxx 

Please go to your store admin > Sale channels > Online Store > Themes > Customize > click on top center dropdown menu > Products >open  Default product or any template under Products has product assigned, check under Product information if you added Description block or disabled it. Screenshot 2024-07-31 at 10.31.25.png

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heelsluxxx
Excursionist
14 0 4

I can't believe I hid this on theme customization!

 

I appreciate all your detailed solutions, and I'll mark it as sorted. 

Many thanks to all of you!

Dan-From-Ryviu
Shopify Partner
11326 2216 2385

You are very welcome.

- Found this helpful? Hit "Like" and "Accept as Solution"! - Feeling generous. Buy me coffee!
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify

Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...
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J2112O
Shopify Partner
11 2 5

Awesome! I'm glad you got it sorted out and working. Thanks for accepting my solution.