Shopify themes, liquid, logos, and UX
dear community,
I checked all similar discussions before asking you. I am trying to sort out a huge issue,
Basically, I cannot see any product description in my shop:
https://theheelsluxxx.com/products/supreme-chain-high-heels-stiletto
I checked theme.liquid and the other folders in code to see if there was anything related to prod description, but nothing came out.
Is there anyone who faced the same thing as me?
I really appreciate any help you can provide.
Solved! Go to the solution
This is an accepted solution.
Hi, this is a long shot but in the customizer for the default product, you don't accidentally have the little eye icon turned to hide do you? If the eye icon has a slash through it then it is hidden and that may be why you are not seeing the product description.
Hi @heelsluxxx
This is Richard from PageFly - Shopify Page Builder App
You can follow my steps above to get this solved
Step 1: Online Stores > Themes > More Actions > Edit code
Step 2: in the search bar, find and open main-product
Once you have the file opened, simply revert the file to the original version
Also make sure your product have the description for it
Hope this can help you solve the issue
Best regards,
Richard | PageFly
Please let me know if it works by giving it a Like or marking it as a solution!
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This is an accepted solution.
Hi, this is a long shot but in the customizer for the default product, you don't accidentally have the little eye icon turned to hide do you? If the eye icon has a slash through it then it is hidden and that may be why you are not seeing the product description.
Hi @heelsluxxx
Please go to your store admin > Sale channels > Online Store > Themes > Customize > click on top center dropdown menu > Products >open Default product or any template under Products has product assigned, check under Product information if you added Description block or disabled it.
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I can't believe I hid this on theme customization!
I appreciate all your detailed solutions, and I'll mark it as sorted.
Many thanks to all of you!
You are very welcome.
- Found this helpful? Hit "Like" and "Accept as Solution"! - Feeling generous. ☕ Buy me coffee!
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify
Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
Awesome! I'm glad you got it sorted out and working. Thanks for accepting my solution.
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